Customer Service Specialist with Swedish

1 miesiąc temu


Gdansk, Polska SalesHR Pełny etat

ZAKRES OBOWIĄZKÓW: zapewnienie bardzo dobrej obsługi klienta biznesowego z branży FMCG, które związane jest z przetwarzaniem przychodzących zamówień w systemie SAP (od wpłynięcia zamówienia do systemu, poprzez monitorowanie statusu, aż do rozliczenia - typowy proces O2C)
zarządzanie zamówieniami, przetwarzanie zwrotów, odpowiedzi na zapytania klientów - większość 60-70% to komunikacja mailowa, 30% to obsługa telefoniczna
sprawdzanie klientów pod kątem kompletności dokumentów
współpraca z działami: logistyki, produkcji, sprzedaży

WYMAGANIA: Bardzo dobra znajomość języka szwedzkiego (C1) oraz angielskiego (B2/C1)
Doświadczenie na podobnym stanowisku związanym z procesem obsługi klienta / zamówieniami minimum 3 lata
Bardzo mile widziane doświadczenie w pracy na systemie SAP
Umiejętności komunikacyjne, elastyczność, pro kliencka postawa

OFERUJEMY: umowa o pracę - i bardzo atrakcyjne wynagrodzenie - otwartość na oczekiwania finansowe kandydatów
komfortowe urządzone biuro w Gdańsku
początkowo - praca stacjonarna (przenoszenie procesów, szkolenie, tworzenie całego centrum), potem możliwa praca hybrydowa
pakiet benefitów od skandynawskiej firmy, który będzie dostępny po przeniesieniu procesów do Polski
dużą samodzielność i możliwość uczestniczenia w wyjątkowym projekcie z realną możliwością awansu w ramach struktury firmy



  • Gdansk, Polska Arla Foods Pełny etat

    Members Support Specialist with Swedish - Gdansk   Are you ready to make a positive impact in the agricultural industry? Join our unique team and embark on an exciting journey where you will play a pivotal role in supporting our farmer owners. This is the perfect opportunity to experience the dynamic and collaborative environment of a corporate...


  • Gdansk, Polska Arla Foods Pełny etat

    Members Support Specialist with Swedish - Gdansk   Are you ready to make a positive impact in the agricultural industry? Join our unique team and embark on an exciting journey where you will play a pivotal role in supporting our farmer owners. This is the perfect opportunity to experience the dynamic and collaborative environment of a corporate...


  • Gdansk, Polska Arla Foods Pełny etat

    Great news! We are creating a brand new service organisation with high ambitions, sparkling ideas and a strong dedication. We don’t have everything ready yet and this is where you come into the picture: If you like a challenge and are motivated by making a difference, this could be just the opportunity you were looking for. We would love to welcome...


  • Gdansk, Polska Arla Foods Pełny etat

    Great news! We are creating a brand new service organisation with high ambitions, sparkling ideas and a strong dedication. We don’t have everything ready yet and this is where you come into the picture: If you like a challenge and are motivated by making a difference, this could be just the opportunity you were looking for. We would love to welcome...


  • Gdansk, Polska Foundever™ Pełny etat

    About us 🚀 Join our team at Foundever! 🚀    Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!    🌟...


  • Gdansk, Polska Foundever™ Pełny etat

    About us 🚀 Join our team at Foundever! 🚀    Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!    🌟...

  • Customer Service Specialist

    1 tydzień temu


    Gdansk, Polska Arla Foods Pełny etat

    Great news! We are creating a brand new service organization with high ambitions, sparkling ideas and a strong dedication. We don’t have everything ready yet and this is where you come into the picture: If you like a challenge and are motivated by making a difference, this could be just the opportunity you were looking for. We would love to welcome...


  • Gdansk, Polska Arla Foods Pełny etat

    Great news! We are creating a brand new service organization with high ambitions, sparkling ideas and a strong dedication. We don’t have everything ready yet and this is where you come into the picture: If you like a challenge and are motivated by making a difference, this could be just the opportunity you were looking for. We would love to welcome...


  • Gdansk, Polska Swisspearl Polska Sp. Z o.o Pełny etat

    Customer Service Coordinator with German Miejsce pracy: Gdańsk Your responsibilities •Manage and create orders in AX Dynamics •Handling customers’ requests regarding orders •Daily contact with customers •Create credit notes •Arranging transport with Supply Chain, communicate transport costs and options to the customers •Daily invoicing As...

  • Members Support Specialist

    1 tydzień temu


    Gdansk, Polska Rekrutacja 360 - Pracuj.pl Pełny etat

    Members Support Specialist Miejsce pracy: Gdańsk Rekrutujemy dla For our Client – Arla, a Swedish-Danish cooperative and the largest dairy producer in Switzerland, we are looking for a person for the position of Members Support Specialist. Twój zakres obowiązków Provide timely and effective front-line and operational support to our 8000+ farmer...


  • Gdansk, Polska SALES HR Pełny etat

    Naszym klientem jest firma ze Skandynawii, która przenosi procesy z całej Europy oraz otwiera nowe centrum usług wspólnych (SSC) Szukamy osób na stanowisko Customer Service Specialist with French - Order Management (new SSC) Gdańsk ZAKRES OBOWIĄZKÓW · zapewnienie bardzo dobrej obsługi klienta biznesowego z branży FMCG, które związane jest z...


  • Gdansk, Polska Concentrix CVG International Sp. z o.o. Pełny etat

    Operating system, Windows Your responsibilities, Handling incoming calls in German., Handling app., Registering customer requests and building the right relationship with them., Diagnosing and resolving accepted requests., Entering data into the system., Ensuring high quality of customer service. Fluency in German and feeling comfortable speaking and writing...


  • Gdansk, Polska Arla Foods Pełny etat

    Great news! We are creating a brand new service organisation with high ambitions, sparkling ideas and a strong dedication. We don’t have everything ready yet and this is where you come into the picture: If you like a challenge and are motivated by making a difference, this could be just the opportunity you were looking for. We would love to welcome...


  • Gdansk, Polska Arla Foods Pełny etat

    Great news! We are creating a brand new service organisation with high ambitions, sparkling ideas and a strong dedication. We don’t have everything ready yet and this is where you come into the picture: If you like a challenge and are motivated by making a difference, this could be just the opportunity you were looking for. We would love to welcome...


  • Gdansk, Polska Wipro IT Services Pełny etat

    responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...


  • Gdansk, Polska Wipro IT Services Pełny etat

    Operating system, Windows Your responsibilities, To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English., Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access., To maintain a high degree of customer service for all support queries and...


  • Gdansk, Polska Wipro IT Services Pełny etat

    Operating system, Windows Your responsibilities, To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English., Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access., To maintain a high degree of customer service for all support queries and...


  • Gdansk, Polska Wipro IT Services Pełny etat

    responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...


  • Gdansk, Polska Wipro IT Services Pełny etat

    responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...


  • Gdansk, Polska Wipro IT Services Pełny etat

    responsibilities : To provide 1st line technical support, answering support queries via phone, email, Chat and Web in specific languages and English. Analysts will use Cloud Telephony channel with dual Citrix setup for required client environment access. To maintain a high degree of customer service for all support queries and adhere to all service...