Second Line Analyst with German

1 miesiąc temu


Gdansk, Polska DCG Pełny etat

Second Line Analyst with German Miejsce pracy: Gdańsk Technologies we use Operating system Windows
About the project The role at this level includes activities related to German and English technical support in written and spoken form, as well as Technical Leadership in own specific area of expertise. Second Line Analyst resolves technical issues for clients, advises them where necessary, coordinates small teams delivering basic work packages in line with company process to meet business and customer requirements.
Your responsibilities Performing a complex range of technical work activities to meet business customer requirements
Responsible for processing of incidents, requests and changes
Providing customer service in the field of IT including VPN, PKI, Metro Cluster
Performing administration tasks including Sharepoints and Active Directory Administration
Providing Software Update – SCCM and other Tools
Responsible for configuration of Internet Proxy
Providing extended Office Support, especially Outlook
Responsible for management of Mobile Device, Software package and FileShare
Employer requirements You have pronounced technical affinity
You demonstrate analytical and systematic approach to resolving complex problems and assignments
You have very good knowledge of network environment, Windows (8 and 10), computer hardware
You have extended Office knowledge, especially Outlook
You have an experience in internet Proxy configuration
You demonstrate quick comprehension and analytical thinking
You provide responsible and quality-conscious work
You are fluent in German (B2+) and English (B2+)
You have outstanding communication skills
Minimum 1 years experience in similar position
Optional Nice to have experience in the following areas: Sharepoints and Active Directory administration, FileShare management, PKI Support: public key management, Software Packaging, Software Update – SCCM and other Tools
What employer offers Private medical care
Co-financing for the sport card
Training & learning opportunities
Constant support of dedicated consultant
Team-building events organized by DCG
Employee referral program
Benefits sharing the costs of sports activities
private medical care
life insurance
flexible working time
DCG DCG jest firmą technologiczną, gromadzącą w swoich szeregach profesjonalistów związanych z IT. W związku z ciągłym rozwojem i dużą liczbą prowadzonych przez nas projektów stale poszukujemy nowych pracowników i współpracowników, posiadających wysokie kompetencje w obszarze IT lub w innym obszarze zgodnym z informacjami podanymi w ogłoszeniu.
KLAUZULA
Informujemy, iż Administratorem Pana/Pani danych osobowych jest : Diverse CG Spółka z ograniczoną odpowiedzialnością Sp.k., ul. Towarowa 28, 00-839 Warszawa. Możecie się Państwo z nami skontaktować pod adresem e-mail : GDPR@diversecg.pla/ Pana/Pani dane przetwarzane będą na podstawie wyrażonej przez Panią/Pana zgody, oraz na podstawie art. 221 k.p. w celu rekrutacji prowadzonej przez Administratora, oraz dla celów realizacji przyszłych projektów rekrutacyjnych.b/ Pani/Pana dane będą ujawniane odbiorcom :- świadczącym usługi w zakresie udostępnianie elektronicznych platform rekrutacyjnych.- świadczącym usługi w zakresie obsługi, serwisu i zarządzania siecią IT i urządzeniami końcowymi,- świadczącym usługę wsparcia technicznego dla aplikacji w których przetwarzane są dane osobowe,- podmiotom powiązanym z Administratorem kapitałowo i osobowo,- klientom Administratora Danych (potencjalnym pracodawcom).c/ Pani/Pana dane osobowe będą przechowywane do dnia 25 maja 2028 roku.d /Przysługuje Pani/Panu prawo dostępu do Pani/Pana danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania oraz prawo do przenoszenia danych do innego administratora. Pani/Pana żądania mogą być kierowane na wyżej wymieniony adres e-mailowy, bądź mogą być składane osobiście pod wskazany wyżej adres korespondencyjny. Żądanie usunięcia danych, będzie równoznaczne z rezygnacją z uczestnictwa w projektach rekrutacyjnych realizowanych przez Diverse CG Spółka z ograniczoną odpowiedzialnością Sp.k.e/ W każdym czasie przysługuje Pani/Panu prawo do cofnięcia zgody na dalsze przetwarzanie Pani/Pana danych osobowych. Dyspozycję cofnięcia zgody należy przesłać drogą elektroniczną na wskazany wyżej adres e-mail, albo złożyć ją bezpośrednio pod wskazanym wyżej adresem korespondencyjnym. W przypadku cofnięcia zgody, przetwarzanie danych dokonywane przed złożeniem oświadczenia, będzie w pełni legalne.f/ Podanie danych osobowych w zakresie opisanym w art. 221 k.p. jest obowiązkowe, w pozostałym zakresie jest dobrowolne, i stanowi warunek konieczny do wzięcia udziału w procesach rekrutacyjnych prowadzonych przez Administratora Danych. Brak podania danych osobowych uniemożliwia wzięcie udziału w procesach rekrutacyjnych prowadzonych przez Administratora.g/ Przysługuje Pani/Panu prawo wniesienia skargi do Organu Nadzorczego sprawującego kontrolę nad legalnością i prawidłowością przetwarzania danych osobowych.h/ Pani/Pana dane nie będą przekazywane do krajów spoza obszaru UE oraz do organizacji międzynarodowychi/ wobec Pani/Pana danych osobowych nie będą podejmowane zautomatyzowane decyzje (decyzje bez udziału człowieka), nie będą też one podlegały profilowaniu.



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