IT Support with German

2 tygodni temu


Warszawa, Mazovia, Polska Link Group Pełny etat

As a Technical Support Agent, you will perform a support role for the German-speaking customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Your main aim will be to provide answers to the clients by identifying problems, researching answers, and guiding client through corrective steps

Your Responsibilities:

As a Technical Support Agent, you will be responsible for providing technical support to German-speaking customers in areas such as:

  • Handling helpdesk queries,
  • Equipment configuration,
  • Backup maintenance,
  • Installing and uninstalling software.

Your main goal will be to provide clients with effective solutions by identifying issues, researching answers, and guiding them through troubleshooting steps.

Daily Activities:

  • Diagnosing and resolving hardware, software, and network issues,
  • Escalating complex issues to internal support teams,
  • Collaborating with vendors and technical support teams to acquire necessary knowledge,
  • Managing and administering user access in various systems,
  • Documenting problems and solutions in the ticketing system.

Our Requirements:

Soft Skills:

  • Excellent verbal and written communication skills,
  • Strong customer service and problem-solving skills,
  • Ability to quickly learn and adapt to new information,
  • Willingness to work in a 24/7 shift environment.

Technical Requirements:

  • Basic understanding of IT environments and eagerness to learn new processes and technologies,
  • Good working knowledge of Windows OS, MS Office, internet browsers, antivirus and firewall software,
  • ITIL knowledge is a plus.

Language Requirements:

  • German: B2
  • English: B2/C1

What We Offer:

  • Stable employment in a fast-growing company,
  • Opportunity to gain experience in an international environment,
  • Training and support in developing technical and language skills,
  • Attractive benefits (e.g., private medical care, sports card, flexible working hours).

  • IT Support with German @

    1 tydzień temu


    Warszawa, Mazovia, Polska Link Group Pełny etat

    As a Technical Support Agent, you will perform a support role for the German-speaking customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Your main aim will be to provide answers to the clients by identifying problems, researching answers, and guiding client through corrective steps. What We Offer:...

  • IT Support with German @

    2 tygodni temu


    Warszawa, Mazovia, Polska Link Group Pełny etat

    As a Technical Support Agent, you will perform a support role for the German-speaking customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Your main aim will be to provide answers to the clients by identifying problems, researching answers, and guiding client through corrective steps.What We Offer:-...


  • Warszawa, Mazovia, Polska Link Group Pełny etat

    As a Technical Support Agent, you will perform a support role for the German-speaking customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Your main aim will be to provide answers to the clients by identifying problems, researching answers, and guiding client through corrective steps.What We Offer:-...

  • IT Support

    1 tydzień temu


    Warszawa, Mazovia, Polska Thrive IT Systems Pełny etat

    Direct message the job poster from Thrive IT SystemsDirector of Talent Acquisition @ Thrive IT Systems Ltd | SRM360 Consulting | Global Staffing & Recruitment Expert.Language: English and German (B2 level minimum) – Both mandatoryJob DescriptionCrossskilled resources enabling monitoring and SOP based support across all workstreams. The team will retain end...

  • IT Support with German

    1 tydzień temu


    Warszawa, Mazovia, Polska Link Group Pełny etat

    As a Technical Support Agent, you will perform a support role for the German-speaking customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Your main aim will be to provide answers to the clients by identifying problems, researching answers, and guiding client through corrective steps.What We...


  • Warszawa, Mazovia, Polska L.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    German Speaking IT Support Professional JobL.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ is seeking an experienced German speaking IT Support Professional to join our team. The ideal candidate will have excellent technical knowledge and strong communication skills.Key Responsibilities:Provide technical support and guidance to clientsIdentify...


  • Warszawa, Mazovia, Polska Link Group Pełny etat

    Are you a motivated and detail-oriented individual with excellent communication skills? Do you have a passion for technology and customer service? If so, we encourage you to apply for the Technical Support Agent role at Link Group.As a Technical Support Agent, you will be responsible for providing top-notch support to our German-speaking customers,...


  • Warszawa, Mazovia, Polska Link Group Pełny etat

    As a Technical Support Agent, you will perform a support role for the German-speaking customers on helpdesk queries, equipment configuration, backup maintenance, software installing/de-installing. Your main aim will be to provide answers to the clients by identifying problems, researching answers, and guiding clients through corrective steps.What We...


  • Warszawa, Mazovia, Polska BRAVER IT SPÓŁKA AKCYJNA Pełny etat

    Specialist (Mid / Regular), Senior Specialist (Senior)Home office workRemote recruitmentSpecializations:Helpdesk, IT adminTechnologies We UseExpectedActive DirectoryOperating SystemYour ResponsibilitiesProvide L1/L2 technical support via phone and ticketing system.Diagnose and resolve software, hardware, network, and connectivity issues.Offer support for...


  • Warszawa, Mazovia, Polska L.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    We are seeking a highly skilled IT Support Professional with fluency in German to join our team at L.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. As a key member of our support team, you will provide technical assistance to customers, troubleshoot and resolve technical issues, and communicate complex technical information to both technical...


  • Warszawa, Mazovia, Polska Transition Technologies MS Pełny etat

    As an IT Delivery Manager, you will be responsible for ensuring high-quality IT servicemanagement and business stakeholder coordination within the German sites of a globalorganization. You will act as a bridge between business stakeholders, IT service providers,and an operational app support team located in Poland. This role requires strong...


  • Warszawa, Mazovia, Polska PMSolutions Pełny etat

    TECHNICAL SUPPORT with GERMANWorkplace: Sofia/BulgariaFull Time job contractAs a GERMAN Technical Support Advisor you willwork on simple or complex customer technical issuesassist customers by diagnosing problems through probing and investigating causes and provide/recommend resolutions for technical and service issuesadvise customers within procedural...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    Social network you want to login/join with:Our VikingCloud team provides end-to-end security and compliance solutions to businesses all around the globe, delivering cutting-edge solutions to secure networks, maintain compliance, and complete assurance testing and assessments. Over 4 million businesses rely on our cybersecurity and compliance expertise –...


  • Warszawa, Mazovia, Polska Pracujw Pełny etat

    TECHNICAL SUPPORT with GERMANWorkplace: Sofia/BulgariaFull Time job contractAs a GERMAN Technical Support Advisor you will:Work on simple or complex customer technical issues.Assist customers by diagnosing problems through probing and investigating causes and provide/recommend resolutions for technical and service issues.Advise customers within procedural...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    Social network you want to login/join with:Support Specialist with German (SaaS Business Applications), WarsawClient:Location: Warsaw, PolandJob Category: OtherEU work permit required: YesJob Reference: 57c880f3cba0Job Views: 3Posted: 17.03.2025Expiry Date: 01.05.2025Job Description:In Poland - WarsawWe are looking for new colleagues to join our fast-growing...


  • Warszawa, Mazovia, Polska BRAVER IT SPÓŁKA AKCYJNA Pełny etat

    We are seeking a Multilingual IT Support Expert to join our team at Braver IT Spółka Akcyjna. As an IT Support Specialist with Swedish fluency, you will provide technical support via phone and ticketing system, diagnose and resolve software, hardware, network, and connectivity issues.Key ResponsibilitiesProvide technical support to clients in a timely and...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    About the RoleWe are seeking an experienced Customer Service Representative with German language skills (minimum B2) to join our team in Warsaw. As a Senior Customer Service Representative, you will provide exceptional customer service and technical support to our German-speaking clients.Key ResponsibilitiesProvide technical support via chat, email, and MS...


  • Warszawa, Mazovia, Polska Thrive IT Systems Pełny etat

    Thrive IT Systems is seeking a Technical Operations Professional to join our team.About the RoleWe are looking for an experienced professional to lead our end-user services operations. The ideal candidate will possess strong technical expertise and excellent communication skills.Key Responsibilities:Configure and deploy devices to end users, including setup...


  • Warszawa, Mazovia, Polska WIPRO IT SERVICES POLAND Sp. z o.o. Pełny etat

    Service Desk Analyst with English and German Miejsce pracy: Warszawa Technologies we use Optional Cisco Operating system Windows Your responsibilities Provide first and second-level IT support for multiple customers via mail, chat and calls. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Escalate complex issues to higher-level...


  • Warszawa, Mazovia, Polska Brainotech IT Solutions GmbH Pełny etat

    Job DescriptionWe are seeking a skilled Freelance IT Support Specialist to provide Level 1 IT/ Network support services in Poland. The ideal candidate will manage Desktop Devices incidents through to resolution, analyze service desk calls, and identify user training requirements.About the JobManage Desktop Devices (hardware, software, and connectivity)...