Salesforce Data Administrator

5 dni temu


Kraków, Lesser Poland Aon Sp. z o.o. Pełny etat

technologies-optional : Tableau Microsoft Power BI responsibilities : Serve as the Aon Connect guide for specific Enterprise clients, including data entry & tagging for the following activities: Aon Connect training and licensing of new ECLs Global Standard Execution Contract Support Growth Strategy/Campaign Support Marketing Coordination (tier 4 level) Support end-user case management for: Marketing campaigns Manage Client Planning Enterprise client set-up Performs day-to-day execution and task completion; provides frequent status updates, and responsible for timely completion of assigned tasks. Communicates at risk, escalated issues, and barriers to client team Ensure data quality auditing and clean-up of Aon Connect for Enterprise clients Serves as the main point of contact for client team questions regarding Aon Connect even when not directly responsible for the process Responds to emails promptly and proactively; manages client team and other internal teams' responses for timeliness/accuracy Communicates effectively with internal partners for analysis/ resolution of complex issues or project impacts. Expected to serve as back-up support (even if not directly aligned) for other Operation Specialists in the region Identifies and resolves escalations or issues with strong emphasis on patterns, trends, and root cause analysis. Assists with problem solving for recurring issues Identifies process improvements for existing processes and supports creation of new processes with emphasis on up/ down stream impacts Supports maintenance of documentation/training; assists in the delivery of training Actively seeks additional knowledge of department, tools and systems Solicits and accepts coaching and feedback to enhance performance Works well with others and consistently performs to the best of ability requirements-expected : 1+ years research experience Hardworking self-starter who can juggle multiple projects, follow-up and exhibit creative problem solving – ultimately delivering projects and assignments on target and on time within a fast-paced environment Strong ability to work closely with various cross functional groups A creative problem solver who brings innovative ideas, new perspectives, and a wealth of enthusiasm Excellent verbal and written communication skills, organizational and relationship skills Demonstrated responsiveness to colleague and leadership requests Qualifications include bachelor's degree or equivalent experience in Business or related major, excellent Microsoft Office skills (Excel, PPT, Word, etc.). Familiarity with Customer Relationship Management Systems (CRM) and marketing automation systems (i.e. Eloqua). benefits : private medical care remote work opportunities integration events dental care corporate sports team corporate library no dress code extra social benefits employee referral program extra leave



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