Senior Manager, Software Engineering

This is a leadership position. The main objective is to manage and maintain five products from the Turnitin Integrity portfolio. This position requires strong Project management, technical, and collaboration skills. As an Engineering Manager, a person will communicate with product managers, customer success, and engineers across the globe. Strong prioritization and problem-solving are required to succeed in this position. Since the time will be distributed within five different projects, time management skills and the ability to switch between contexts are required. This is a People Management position. The person will manage ICs, provide feedback, mentor/coach, and help with career development. It's important to note that the main product state is maintenance now.

The engineering manager will have teams reporting to them - in-house and part-time contractors.

This position requires working with some peers in the USA timezone (PDT). The engineering team (directs) and most peers are in European time zones.

This role will contribute to company OKR - simplifying Turnitin portfolio.

Key Responsibilities and Outputs

What You'll be Doing:

- Lead and Empower Engineering Teams. Oversee and manage two newly formed, highly efficient engineering teams, ensuring they are aligned with company objectives and consistently deliver high-impact results. Collaborate seamlessly with globally distributed engineering teams, product managers, and solution architects to drive alignment and innovation. Provide hands-on leadership by setting clear, measurable goals, fostering accountability, and inspiring a culture of excellence, collaboration, and continuous improvement.
- People Management and Development. Take full responsibility for managing and supporting the individuals within your teams. Build an environment where engineers feel valued, motivated, and empowered to perform at their best. Conduct regular one-on-ones, provide constructive feedback, and establish Individual Development Plans (IDPs) to help team members grow their skills and achieve their career goals. Actively promote team well-being, collaboration, and a culture of psychological safety.
- Drive Technical Excellence and Delivery. Collaborate with engineering teams and stakeholders to define, develop, and implement best practices, ensuring efficient processes for delivery, architecture, and team operations. Oversee technical roadmaps, delivery milestones, and deadlines, ensuring alignment with broader business goals. Partner with cross-functional teams (Enterprise and Solution Architects, UX, Security, DevOps, Customer Success, Product Management) to deliver high-quality products on time, while addressing cross-departmental dependencies and challenges.
- Provide Technical Leadership and Oversight. Act as a technical leader by offering architectural oversight and ensuring adherence to scalable, sustainable designs. Strike the right balance between perfection and pragmatism, delivering high-quality software that is "well enough to ship" while ensuring maintainability and innovation.
- Analyze Metrics and Drive Continuous Improvement. Use quality metrics and development analytics to evaluate team performance and identify opportunities for optimization. Foster a culture of continuous improvement, tactfully and empathetically communicating areas where processes or practices can be refined to maximize efficiency and impact.
- Innovate and Stay Current. Stay up to date with the latest tools, frameworks, and development methodologies. Proactively bring recommendations for change and innovation to leadership and the team, ensuring the organization remains at the cutting edge of technology and practices.
- Promote Transparency and Communication. Foster an open, transparent team environment where feedback flows freely. Actively communicate progress, decisions, and updates to stakeholders across the organization, ensuring alignment with the company's vision and mission.
- Ownership and Accountability. Take passionate ownership of the software your team builds, ensuring it aligns with business objectives and meets customer needs. Lead by example, inspiring teams to take pride in their work and embrace a sense of responsibility for the success of the products they deliver.
- Collaborate Across Teams. Build strong relationships with peers and collaborators across engineering, product, customer support, and sales teams. Ensure that the team's work is communicated effectively and that external stakeholders remain informed and aligned.

Personal Attributes:

- Experience managing remote stakeholders and working with US based peers
- Strong Project Management and planning skills
- Strong Engineering skills (not required to be hands-on, but ability to perform System Design Reviews if needed)
- Proactivity and curiosity
- Get things done attitude
- Experience in similar roles in a high-tech environment
- Fluency in English

Top skills required for this position:

1. Bachelor's degree in Computer Science or related discipline OR relevant work experience
2. Strong engineering skills
3. Excellent organizational communication/collaboration skills since the candidate will be working with cross-functional teams with five different products. Proven record of strong Project Management skills.
4. Strong knowledge of software methodologies, tools and processes
5. Proven success track of tech leadership in at least two companies (engineering management, hiring, mentoring, etc.)
6. Strong coaching/mentoring individual contributors and managers/peers. Successful candidates are influential leaders who can motivate the team to go far beyond.
7. Experience building and architecting highly scalable front-end/back-end applications (React, Java Serverless and, AWS)
8. Experience working and collaborating with teams across multiple time zones and geographies
9. Experience working collaboratively with cross-functional Agile teams
10. Excellent analytical and problem-solving skills
11. Proactive working style with the ability to adapt to change

Tii Elements:

- Goal Setting & Vision Execution
- Coaching & Team Building
- Action & Ownership
- Collaboration & Influencing
- Accountability

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

- Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
- Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
- Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
- Action & Ownership - We have a bias toward action and empower teammates to make decisions.
- One Team - We strive to break down silos, collaborate effectively, and celebrate each other's successes.
- Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

- Remote First Culture
- Health Care Coverage*
- Education Reimbursement*
- Competitive Paid Time Off
- 4 Self-Care Days per year
- National Holidays*
- 2 Founder Days + Juneteenth Observed
- Paid Volunteer Time*
- Charitable contribution match*
- Monthly Wellness or Home Office Reimbursement/*
- Access to Modern Health (mental health platform)
- Parental Leave*
- Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and evolve alongside us, join our team

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

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