Service Owner Application Integration Management

Service Owner Application Integration Management (f/m) Miejsce pracy: Poznań Technologies we use Expected Microsoft Intune Microsoft SCCM Matrix42 Empirum Matrix42 Service Store GitLab IBM Connections Hyper-V VMware Operating system Windows macOS Your responsibilities Global Service Delivery: Ensure the global delivery of the service within the agreed scope, budget, and performance indicators. Team Coordination and Feedback: Define required qualifications for the service team and provide feedback to team managers. Innovation and Lifecycle Management: Track and drive innovation, oversee the lifecycle management of workplace applications, and ensure related activities are executed. Budget and Resource Management: Plan and control the service budget, manage team members and resources, and identify potential savings. KPI Reporting and Compliance: Report on key performance indicators, ensure compliance with internal guidelines, and manage service-related risks. Application Integration and Delivery: Coordinate the end-to-end process from requirement intake to packaging and deployment of applications. Stakeholder Collaboration: Align with application owners, architects, and adjacent services to ensure smooth integration and operational responsibility. Our requirements Experience in Application Integration: Several years of experience in managing and implementing application integration processes in workplace environments. Project and Budget Management Skills: Proven experience in leading IT projects, planning, and controlling budgets and resources. Technical Expertise and ITIL Certification: In-depth knowledge of application lifecycle management, deployment tools (e.g., Matrix42, Intune, SCCM), and ITIL certification. Analytical and Communication Skills: Strong analytical and problem-solving abilities, with the capability to communicate complex technical concepts clearly and effectively. Innovation and Compliance: Ability to drive innovation, manage application lifecycle activities, and ensure compliance with internal guidelines and risk management standards. Portfolio and Process Knowledge: Solid understanding of portfolio management processes and governance structures Optional Advanced Certifications: Holding advanced certifications in application deployment or endpoint management tools (e.g., Microsoft Intune, SCCM, Matrix42 Empirum) and in project management (e.g., PMP, PRINCE2). Experience with Automation Tools: Proven experience in using automation tools to streamline application packaging, deployment, and lifecycle processes. Knowledge of Cloud Technologies: Familiarity with cloud computing and virtualization technologies, and their integration into workplace application environments. Strong Mentorship Skills: Experience in mentoring and coaching team members to develop their skills and foster a collaborative, growth-oriented team culture. Portfolio Process Expertise: Practical knowledge of portfolio management processes and governance frameworks in IT service environments. What we offer A challenging work in an innovative Shared Services Center in Poznan A stable work in an international organization Participation in interesting projects Development opportunities and a wide range of training, including subsidised language courses Private medical care A multisport card Housing loans and a loan and assistance fund Annual bonus Flexible working hours and the possibility to work remotely up to 8 days a month Subsidies for commuting more than 30 km from PxCW A referral bonus Benefits sharing the costs of sports activities private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses life insurance remote work opportunities flexible working time integration events preferential loans parking space for employees extra social benefits pre-paid cards holiday funds redeployment package sharing the costs of holidays for kids baby layette school layette christmas gifts sharing the commuting costs employee referral program opportunity to obtain permits and licenses charity initiatives family picnics extra leave annual award Please attach your cv in English PHOENIX CONTACT WIELKOPOLSKA Sp. z o.o. We achieve a leading position thanks to innovative and modern operation, respect for the natural environment and the implementation of the principle that the most important good of the company are people. Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".