Senior Customer Service Specialist with Romanian Expertise

7 dni temu


Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

We are seeking a skilled Senior Customer Service Specialist to join our team. As a key member of the Supply Chain department, you will be responsible for managing incoming customer orders, ensuring all order information is complete and correct.

Your primary focus will be on coordinating the process to complete and correct order information until the order is ready to be booked, screened, and allocated. This involves close collaboration with various stakeholders, including Account Managers, Project Managers, and Product Managers.

You will also be responsible for proactively collecting missing information from sales specialists and supporting logistics activities to ensure the timely delivery of equipment to customers.

To succeed in this role, you must have excellent communication skills, be able to prioritize tasks effectively, and possess attention to detail. Proficiency in Romanian and English languages (B2 or higher) is essential, as well as knowledge of SAP and other ERP systems.

Our ideal candidate has a minimum of 2 years of experience in matrix organizations, preferably within Supply Chain, Sales Support/Operations, or Customer Service. They should be able to work independently and collaboratively as part of a dynamic team.



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