Logistics Operations Specialist

4 dni temu


Wrocław, Województwo dolnośląskie, Polska OLYMPUS Business Services sp. z o.o. Pełny etat
Returns Process Improvement Manager

At OLYMPUS Business Services sp. z o.o., we are seeking a highly motivated and experienced Returns Process Improvement Manager to join our team. As a key member of our logistics operations, you will be responsible for minimizing the time spent on handling goods flows as part of returns and complaints in cooperation with a warehouse service provider.

Your Responsibilities:
  • Optimize returns processes to reduce processing time and improve customer satisfaction.
  • Ensure the proper functioning of the returns warehouse and identify areas for improvement.
  • Daily allocation and planning of work to timely complete assigned tasks and meet company objectives.
  • Comply with company regulations and procedures regarding returns and complaints processes.
  • Identify opportunities for process improvement, waste removal, and cost reduction.
  • Evaluate and prioritize potential improvements based on gains and required effort.
  • Develop and implement new KPIs (Key Performance Indicators) to measure process efficiency.
  • Collaborate with internal and external stakeholders to ensure seamless communication and coordination.
  • Verify and update Desktop Procedures (DTPs) & Process Maps to reflect changes and improvements.

Our Requirements:
  • Bachelor's degree in Logistics, Business Administration, or related field.
  • Minimum 2-3 years of work experience in Supply Chain Management, preferably in an international company.
  • Ability to work independently with minimal supervision and handle multiple tasks simultaneously.
  • Excellent Excel skills and knowledge of other tools like Power BI, JIRA, PowerPoint.
  • Good working knowledge in SAP and fluent written and spoken English.
  • Strong communication and stakeholder management skills.

Estimated Salary: €50,000 - €65,000 per annum, depending on experience and qualifications.

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