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Italian Language Customer Support Specialist

1 tydzień temu

Łódź, Łódź Voivodeship, Polska Capita Pełny etat
Job Description

As a Customer Service Agent with Italian language skills, you will play a crucial role in delivering exceptional customer experiences. You will be responsible for supporting our prestige brand Client on the European market.

About the Team

Our team is passionate about providing top-notch customer service and support. We are a dynamic and innovative group of professionals who are committed to achieving business objectives.

Responsibilities
  • Servicing customers through various channels, including emails and chats
  • Analyzing and resolving customer queries
  • Sharing information on administrative and technical requests
  • Collaborating with internal teams to achieve business objectives
Requirements
  • Italian language proficiency at C1/C2 level
  • Excellent communication and organizational skills
  • Ability to work independently and as part of a team
Why Join Us?
  • We offer a competitive benefits package, including Employee Assistance Program and Extra day off for voluntary activities
  • Opportunity to become an Internal Trainer
  • Career path framework
  • Multisport Plus benefit system