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Online Advertising Support Specialist

1 tydzień temu


Kraków, Lesser Poland TN Poland Pełny etat

About the Role:

We are looking for a talented Online Advertising Specialist to join our team in Krakow. The successful candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and troubleshooting issues.

As an Online Advertising Specialist, you will play a key role in delivering high-quality customer service through various channels, including phone, chat, and email. You will work closely with a team and receive ongoing training and support to excel in your responsibilities.

The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in Google Ads and related products.

  • Demonstrate initiative to identify trends and/or process improvements
  • Collaborate with direct manager to resolve customer escalations within agreed timelines
  • Adhere to and be flexible with internal processes and procedures