ITIL Knowledge Management Specialist

2 dni temu


Warszawa, Mazovia, Polska emagine Sp. Z o.o. Pełny etat
Job Description:

As an ITIL Knowledge Management Specialist at emagine Sp. Z o.o., you will play a crucial role in managing our company's knowledge base. Your primary responsibility will be to ensure that all technical documentation is accurate, up-to-date, and easily accessible to our employees.

We are looking for a highly skilled professional with strong analytical thinking skills, experience in a Knowledge Management role, and proficiency in English. If you have a passion for creating user-friendly content and driving consistency in documented KB articles/solutions, we would love to hear from you

Key Responsibilities:
  • Verify the quality of technical and operational documentation
  • Coordinate and/or create operational documentation as needed
  • Translate technical documentation into easy-to-read knowledge articles
  • Capture new knowledge using our IT Knowledge Management System

Requirements:
  • Experience in a Knowledge Management role
  • Proficiency in English
  • Strong analytical thinking skills


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