ITIL Knowledge Management Specialist
2 dni temu
As an ITIL Knowledge Management Specialist at emagine Sp. Z o.o., you will play a crucial role in managing our company's knowledge base. Your primary responsibility will be to ensure that all technical documentation is accurate, up-to-date, and easily accessible to our employees.
We are looking for a highly skilled professional with strong analytical thinking skills, experience in a Knowledge Management role, and proficiency in English. If you have a passion for creating user-friendly content and driving consistency in documented KB articles/solutions, we would love to hear from you
Key Responsibilities:
- Verify the quality of technical and operational documentation
- Coordinate and/or create operational documentation as needed
- Translate technical documentation into easy-to-read knowledge articles
- Capture new knowledge using our IT Knowledge Management System
Requirements:
- Experience in a Knowledge Management role
- Proficiency in English
- Strong analytical thinking skills
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