Senior Trading Operations Manager
1 tydzień temu
We are a global fintech company that provides innovative trading solutions and infrastructure for the financial industry.
Our proprietary platform enables direct market access to over 1 million financial instruments from a single multi-currency account, covering stocks, ETFs, bonds, futures, and options.
We have a diverse team of 600+ employees across 70+ locations, representing 60 nationalities, all united by our guiding principles:
- We believe in individual freedom and autonomy
- We drive innovation and growth
- We prioritize data privacy and security
- We deliver exceptional customer experiences
As a forward-thinking company, we invest in our people's growth and development.
About the Role
The Head of Brokerage will be responsible for ensuring the continuity of our brokerage services supply chain, maintaining profitability of all products, providing 24/7 high-touch coverage, and optimizing portfolios.
Reporting line: Chief Operations Officer
Location: Poland
Work arrangement: hybrid/remote
Key Responsibilities
- Lead the trading team's operational management
- Collaborate with various departments, including Back Office, Front Office, Treasury, Corporate Finance, Compliance, Legal, Risk, and Sales
- Oversee trade recording and settlement processes, identify issues, and recommend updates to user guides
- Establish regular processes for the trading team, manage ticket flow
- Develop incident reporting and team development plans, including testing strategies
- Create testing plans and manage ticketing flows
- Partner with the product/engineering team to enhance our platform services and procedures
- Ensure compliance with international and local laws, as well as internal manuals and policies, for client order reception, transmission, and execution
- Monitor errors daily and implement proactive solutions
- Stay up-to-date on market trends, opportunities, risks, and new projects, with a focus on the cryptocurrency and digital asset industry
- Build high-performing teams and oversee succession planning
- Manage stakeholder expectations, including shareholders
- Budgeting, forecasting, and developing automated reporting/dashboards
- Maintain compliance with all activities and transactions
Requirements
- Fluent English language skills
- Degree in Mathematics, Physics, Computer Science, or related field
- Strong understanding of quantitative trading principles
- Minimum 7 years of experience in senior roles at investment banks or brokerages
- Excellent knowledge of process analysis and improvement for trading activities
- Strong analytical skills and passion for sales dynamics/trends analysis
- Ability to synthesize complex data into actionable insights and develop plans
- Experience in team management, including hiring, developing, and retaining talent
- Proven track record of effective communication and collaboration across cross-functional teams
What We Offer
- Competitive salary and performance-based bonus programs
- Corporate benefits package with flexible options
- Inspirational culture and informal work environment
- Ongoing education and training opportunities
- Chance to network and connect through corporate events
- Global career advancement opportunities
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