Senior Operations Manager

10 godzin temu


Warszawa, Mazovia, Polska 11101 Citibank Europe plc Poland Pełny etat

The Senior Operations Manager - Financial Services will provide full leadership and supervisory responsibility to a team of professionals, ensuring the successful delivery of client money regulation activities.

Key responsibilities include:

  • Clearing balance level and account level exceptions within prescribed timelines
  • Delivering client money regulation activities as per Service Level Agreements (SLAs)
  • Following pre-set escalation protocols to highlight high-value and aged exceptions
  • Timely resolution of balances and account level exceptions through consistent follow-up with business stakeholders
  • Partnering with business units to assess and streamline processes to mitigate risk

To be successful in this role, you will need:

  • 5-8 years of experience in accounting, preferably in the financial services sector
  • Bachelor's/University degree or equivalent experience
  • Self-motivated and detail-oriented individual with excellent communication skills

This is an exciting opportunity to work in a challenging global environment with exposure to a wide range of financial products. If you are looking for a dynamic role that offers opportunities for growth and development, we encourage you to apply.

Salary: €60,000 - €80,000 per annum

About Us: We are a leading international bank with a presence in over 160 countries. Our goal is to help our clients achieve their financial objectives while maintaining the highest standards of integrity and ethics.

Benefits: In addition to a competitive salary, we offer a comprehensive benefits package including medical care, multisport, life insurance, attractive pension plan, holiday allowance, flexible working schedule, and Employee Assistance Program (EAP).


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