Operations Manager

4 tygodni temu


Warszawa, Mazovia, Polska Europe Solutions UK Pełny etat
Country Operations Manager

Are you a seasoned logistics professional looking for a new challenge? We are seeking a talented Country Operations Manager to lead our operations in Poland and drive our growth in the region.

About the Role:

As the Country Operations Manager, you will be responsible for overseeing all aspects of our logistics operations in Poland, ensuring excellence in service delivery, operational efficiency, and customer satisfaction. You will develop and implement operational strategies that support our growth objectives and enhance our competitive edge.

Key Responsibilities:
  • Operational Leadership: Lead and manage the daily operations ensuring optimal performance and alignment with company goals.
  • Strategic Planning: Develop and implement operational strategies that support our growth objectives and enhance our competitive edge.
  • Team Management: Build, mentor, and inspire a high-performing operations team. Foster a culture of continuous improvement and accountability.
  • Process Optimisation: Identify opportunities to streamline processes, reduce costs, and improve service quality. Implement best practices and innovative solutions.
  • Customer Focus: Ensure a high level of customer satisfaction by maintaining exceptional service standards and addressing operational challenges proactively.
  • Compliance and Safety: Ensure all operations comply with relevant regulations, health and safety standards, and company policies.
  • Stakeholder Engagement: Collaborate with internal teams, partners, and external stakeholders to drive operational success and achieve strategic objectives.
  • Data-Driven Decisions: Utilise data analytics to monitor performance, identify trends, and make informed operational decisions.
Requirements:
  • Experience: Proven experience in a senior operations role within the logistics, supply chain, or related industry. Start-up experience or working for a start-up or medium-sized logistics company is highly desirable.
  • Leadership Skills: Demonstrated ability to lead and develop teams, with strong people management and communication skills.
  • Language skills: Fluent Polish and good English skills.
  • Strategic Vision: Capable of strategic thinking and translating strategy into actionable plans.
  • Problem-Solving: Strong analytical and problem-solving abilities, with a focus on operational excellence.
  • Customer Orientation: Commitment to delivering exceptional customer service and experience.
  • Adaptability: Thrives in a fast-paced, dynamic environment with a willingness to get hands-on when needed.
  • Education: Bachelors degree in business, logistics, or a related field.
  • Knowledge: Deep understanding of logistics operations, including warehousing, transportation, and supply chain management.
What We Offer:
  • Competitive Salary
  • Contract: Umowa o Pracy
  • Growth Opportunities: The chance to be part of a fast-growing start-up with career advancement opportunities.
  • Innovative Environment: Work in a forward-thinking company that values creativity, collaboration, and continuous improvement.
  • Impactful Work: Play a key role in shaping the future of logistics and making a tangible impact on our business and customers.

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