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Global Air Travel Problem Solver

2 tygodni temu

Warszawa, Mazovia, Polska AirHelp Pełny etat
About the Role

We are looking for a Global Air Travel Problem Solver to join our Operations Team. As a member of this team, you will assist air passengers with their claims and provide exceptional customer service.

The ideal candidate will have strong problem-solving skills, legal knowledge, and excellent communication skills in both English and Hungarian. You will work closely with our proprietary Artificial Intelligence technology to resolve customer issues efficiently.

Key Responsibilities:

  • Assist air passengers with their claims
  • Provide exceptional customer service via various communication channels
  • Work closely with our AI technology to resolve customer issues

Requirements:

  • Strong problem-solving skills and legal knowledge
  • Excellent communication skills in English and Hungarian (B2 level)
  • Ability to work in a shift system (24/7/365)