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Administrative Office Position

1 tydzień temu

Poznań, Greater Poland TN Poland Pełny etat

We value diversity and inclusion in the workplace.

Our team provides responsive, full-service logistics support to forces deployed around the world under the LOGCAP contract.

About the Job

The Customer Service Specialist interacts clearly and professionally with customers (internal and external), maintains all files (current and historical), and performs a wide variety of administrative office duties.

  1. Independently assess and apply standard customer service techniques and procedures.
  2. Provide prompt, professional customer service at all times.
  3. Exercise judgment to adapt to the needs of each customer.
  4. Assist in designing larger and more complex customer service assignments.
  5. Assist in the development of plans, investigations, and surveys.
  6. Prepare reports with MS Word and Excel.
  7. Continuous update of online system of record (MAXIMO), designed to manage service order requests and assets.
  8. Comply with all safety processes and procedures, maintaining a safe working environment.
  9. Position may involve a rotating schedule.
Qualifications

To be considered for this role, you should have:

  • A minimum of 1 year of relevant experience in a similar field.
  • Excellent written and verbal communication skills.
  • Ability to work effectively in a team environment.
  • Flexibility to adapt to changing priorities and deadlines.
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