IT Technical Support Role

1 tydzień temu


Poznań, Greater Poland TN Poland Pełny etat

Position Summary:

We are seeking an experienced IT Technical Support Specialist to join our team at TN Poland.

Key Responsibilities:

  • Provide technical support to clients using Shopify
  • Analyze and resolve technical issues
  • Escalate complex issues to higher-level teams
  • Maintain accurate records of customer interactions
  • Contribute to knowledge-sharing initiatives

Requirements:

  • 2+ years of experience in technical support
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Familiarity with computer systems and software applications
  • Ability to work independently and as part of a team


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