Technical Application Support Expert
4 dni temu
We are seeking a Technical Application Support Expert to join our team in Warsaw. In this role, you will be responsible for resolving technical issues related to our applications and providing exceptional support to internal users.
Key Responsibilities:- You will be responsible for configuring software parameters to meet business requirements by using existing data
- You will monitor applications using agreed performance monitoring tools, ensuring they perform as expected and within scope
- You will assist with the implementation of agreed remedies and preventative measures
About the Role:
- This is a full-time position requiring 2+ years of experience in Second Line IT Support
- You will have knowledge of ITIL principles and basic service management procedures
- Basic SQL, XML, Web Service, and MS Excel skills are required
- Good communication skills in written and oral English are essential
What We Offer:
- A competitive salary and benefits package
- The opportunity to work with a global team and develop your skills
- A dynamic and supportive work environment
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