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Process Improvement Specialist

1 tydzień temu


Warszawa, Mazovia, Polska SGS Pełny etat
Role Overview

This exciting opportunity is for a highly motivated and results-driven individual to take on the role of IT Business Process Owner at SGS.

The successful candidate will have excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels.

You will be responsible for leading the assigned IT Process Area, making process-related decisions in collaboration with the BA Operations Team.

Key Responsibilities:

  • Represent business needs from an IT perspective during requirements preparation and validation.
  • Ensure tool designs align with business vision, processes, and operations.
  • Lead the assigned IT Process Area, making process-related decisions in collaboration with the BA Operations Team.
  • Validate that IT solutions meet key business drivers.
  • Collaborate with SGS IT Business Analysts to clarify and communicate requirements.

Requirements:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Minimum of 5 years' experience in business process management or a similar role.
  • Proven leadership experience in IT process areas with cross-functional team collaboration.
  • Background in Certification Operations within Business Assurance.
  • Strong expertise in requirement gathering, validation, and business process compliance.