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Finnish Speaking Customer Care Professional

2 tygodni temu

Bydgoszcz, Kujawsko-Pomorskie, Polska TN Poland Pełny etat
About TN Poland

TN Poland is a renowned personnel consultancy company in Poland, providing cutting-edge HR services to Polish and global enterprises.

We specialize in permanent recruitment for mid- and senior-level positions, as well as white-collar outsourcing, using our trademark ASSET methodology.

Our team consists of highly skilled professionals who work tirelessly to deliver exceptional results for our clients.

Job Requirements

We are seeking a Customer Support Specialist with Finnish and English language skills to join our team in Warsaw.

The successful candidate will be responsible for providing assistance to Finnish-speaking clients, resolving contract and billing-related issues, and serving B2B and B2C clients.

Qualifications
  • Fluency in Finnish (C1 level) and English written and verbal (B2).
  • Strong communication and interpersonal skills, with a strong ability to work with people from diverse backgrounds.
  • A valid contract of employment or mandate.
  • Availability to work 5 days out of 7, with 8.5 hours of shifts per day, including breaks.
  • Willingness to work from our office in Warsaw.
What We Offer
  • Relocation package, including transportation costs within Poland and abroad, and 2 weeks' accommodation in a hotel.
  • Comprehensive social package, including private medical care and life insurance.