Senior IT Operations Manager for Global Services

2 dni temu


Poznań, Greater Poland TN Poland Pełny etat

Drive Business Success with Mondelēz International

Mondelēz International is a leading snacking company that offers a wide range of delicious products to consumers around the world.

About This Role

We are seeking an experienced IT Operations Manager to join our global services team. As a Senior IT Operations Manager, you will be responsible for ensuring the smooth operation of our IT infrastructure and services.

Your primary focus will be on providing software and application knowledge to support the implementation of our solutions. You will work closely with cross-functional teams to identify opportunities for process improvements and implement changes that drive business results.

  • Main Responsibilities:
  • Ensure delivered services meet business demands and service operations strategy.
  • Plan, measure, report, and communicate service improvement initiatives.
  • Provide consulting expertise on issues and resolutions.
  • Recommend actions to optimize investments, benefits, and mitigate risks.
  • Identify and evaluate suppliers, onboard new vendors, and establish vendor governance.

Requirements

  • Skills and Qualifications:
  • Collaborative working experience with multiple vendors.
  • Project management skills for complex projects.
  • Stakeholder management and influencing skills.
  • Infrastructure services delivery, support, and excellence.
  • Global IT function experience with regional or global responsibilities.
  • Working with IT outsourcing providers using frameworks like the IT Infrastructure Library.
  • Leading internal and external teams when necessary.

What We Offer

We offer a dynamic and challenging work environment, opportunities for professional growth, and a competitive compensation package. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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