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Customer Service Representative
1 tydzień temu
Welcome to Blu Selection, a multinational organisation that provides innovative solutions for customer service and sales. We are currently looking for a highly motivated and skilled Technical Product Advisor to join our international team in Lisbon.
This is an exciting opportunity to be part of a company that values career development, language skills, and social integration. As a Technical Product Advisor, you will be responsible for providing exceptional customer service, presenting product information, and ensuring customer satisfaction.
Key Responsibilities:
- Provide calm and resourceful troubleshooting for customer queries regarding their customer experience
- Deliver high-quality answers and solutions to questions and concerns from customers
- Mentor and present product/service information to customers
- Work collaboratively with other departments to resolve issues and ensure customer satisfaction
- Contribute to the success of your department by delivering excellent results
Benefits:
- Type of contract: one year or 6 months contract
- Working hours: full time or part time options on rotating shifts (depending on the project)
- Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)
- Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)
- For international candidates:
- Reimbursement of your initial flight expenses
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sport activities and social events organised by the company
- Real career opportunities in different career paths
About You:
- You are fluent in German and have a good command of English
- You are motivated, reliable, and committed in your work
- Customer service and quality is part of who you are
- You have a drive for excellence and professionalism
- You have excellent communication skills
- You are a real team player and willing to work with many other nationalities
