Aktualne oferty pracy związane z Italian-English Travel Customer Service Representative - Kraków, Lesser Poland - TTEC
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Travel Customer Service in support of
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Italian-English Travel Customer Service Representative
7 dni temu
About the Role
We are seeking a highly skilled and experienced Customer Experience Specialist to join our team in Athens, Greece. As an Italian-English Travel Customer Service Representative, you will be responsible for providing exceptional customer experiences to travelers across various platforms, including voice, chat, and email.
Your Key Responsibilities
- Answer incoming communications from customers in a timely and professional manner
- Conduct research to provide accurate answers and resolve customer issues efficiently
- Work collaboratively with team members to achieve business objectives and deliver outstanding customer service
What We're Looking For
- Fluent Italian and English language skills
- At least 6 months of customer service experience in a travel-related industry
- High school diploma or equivalent
- Strong product knowledge and ability to communicate complex information effectively
- Computer literacy and proficiency in using various software applications
About Us
TTEC is a leading business process outsourcing company that provides innovative solutions to help businesses engage with their customers. Our mission is to deliver exceptional customer experiences that drive loyalty and revenue growth. We offer a dynamic work environment, opportunities for career growth, and a comprehensive benefits package.
Why Join TTEC?
- Be part of a global company with a strong reputation for delivering excellent customer experiences
- Develop your skills and expertise through ongoing training and development programs
- Collaborate with a talented team of professionals who share your passion for customer service
