Client Solutions Expert

3 tygodni temu

Warszawa, Mazovia, Polska NielsenIQ Pełny etat

Job Title: Client Solutions Expert

Job Summary:

We are seeking a Client Solutions Expert to join our team at NielsenIQ. As a Client Solutions Expert, you will be responsible for owning the operational design of our client offering, ensuring it delights clients while maintaining the NIQ offer in the marketplace in a sustainable manner.

Key Responsibilities:

  • You will advise, suggest, and discuss solutions with the commercial teams and clients regarding operational requirements.
  • You will be the link between the client and operations teams, translating client expectations into necessary work orders and coordinating production teams to ensure quality data delivery.
  • You will drive and coordinate discussions on specifications limitations and technical possibilities with clients.
  • You will ensure business growth support by leading effective discussions with clients and internal stakeholders, introducing clients to innovations and improvements for their databases.
  • You will suggest proactive solutions to clients for simpler, more enduring, and cost-efficient care of client databases and reports.
  • You will coordinate and ensure support on client questions regarding data quality and provide information on implementation status.

Requirements:

  • 2+ years of experience working with corporate clients.
  • Confident and enthusiastic person able to manage a varied and unpredictable workload in autonomy.
  • Fluent communication in English.
  • Ability to understand operational end-to-end processes and translate business expectations into technical specifications.
  • Excellent relationships with internal and external stakeholders.
  • Results-oriented attitude.
  • Knowledge of the FMCG industry and understanding of market data is an asset.
  • Project Management Experience is an asset.

What We Offer:

  • Work in a mixed system, part of the week working from home, part from the office.
  • International organization with numerous programs offering development or relocation to other departments or countries.
  • Benefits package including multisport card, private medical coverage, life insurance, and benefit platform.
  • Additional days off and recognition of special moments in your life.
  • Stable working environment with an employment contract.

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