Client Solutions Expert

3 tygodni temu

Warszawa, Mazovia, Polska NielsenIQ Pełny etat

About this Role

The Client Solutions Expert is a key point of contact for Business Clients in all operational matters. This role advises, suggests, and discusses solutions with internal and external clients in terms of Nielsen IQ Products without sales activities.

Responsibilities

  • Converting clients' needs into internal work orders
  • Responsible for the efficiency of the databases, including optimizations and suggestions for the Client
  • Quality assurance procedures
  • Client presentations of the complete production process
  • Remote communication with the client (phone/Teams, e-mail)

Qualifications

  • Advanced English knowledge, both spoken and written is a must
  • Bachelor degree in Economics, Marketing, Computer Science or another relevant field
  • Minimum 1 year of Operational and/or Client facing experience
  • Ability to work in a cross-functional environment with demanding clients
  • Distinct communication skills (especially in remote communication), both spoken and written
  • Good negotiation and influencing skills
  • Good Microsoft Office skills, especially in Excel and PowerPoint
  • Combination of profound operative skills and client orientation

We Offer

  • Benefits package: Multisport card, private medical coverage Medicover, life insurance Benefit platform allowing to purchase cinema and theatre tickets
  • Additional days off and recognition of special moments in your life
  • Stable working environment with an employment contract
  • A possibility to create an individual career path, additional trainings, access to LinkedIn Learning
  • A possibility to engage in charity actions and participation in numerous social activities organized within the company
  • Modern office in a great location, next to Dworzec Gdański metro station
  • Work in hybrid model (2 days a week from the office)
  • Employee-Assistance-Program (EAP)

About NielsenIQ

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NielsenIQ delivers the Full View. NielsenIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

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Our Commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

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