International Customer Support Professional with Multilingual Expertise

5 dni temu


Warszawa, Mazovia, Polska XTB International Limited Pełny etat
Job Description

XtB International Limited seeks a talented Customer Support Specialist with Arabic and English language expertise. This role involves providing top-notch customer service, resolving issues, and collaborating with internal teams and external branches.

Main Responsibilities:
  • Deliver exceptional customer support and build strong relationships
  • Resolve customer complaints effectively
  • Work with the CRM system for accurate client data management
  • Translate essential information between languages
Requirements:
  • Higher education level or equivalent experience
  • Background in economics or financial services beneficial
  • Previous customer service experience desired
  • Advanced Arabic language skills and proficiency in English
  • Strong communication, interpersonal, and negotiation abilities
  • Excellent Microsoft Office skills
  • Familiarity with financial markets and XtB's operations advantageous
About Us
  • A licensed brokerage house in the European Union
  • Specialized in trading on OTC derivative instruments
  • Continued growth and expansion opportunities

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