Customer Service Specialist with Danish Language Expertise

1 miesiąc temu


Łódź, Łódź Voivodeship, Polska Flint Group Pełny etat
Job Title: Customer Service Specialist with Danish

We are seeking a highly skilled Customer Service Specialist with expertise in Danish to join our team at Flint Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Execute daily customer orders in SAP and e-commerce portal, ensuring timely and accurate fulfillment.
  • Coordinate the entire order delivery process in SAP, including master data, pricing, availability, changes, deliveries, and incidents.
  • Manage daily contact with mother plants and warehouses located in Europe, ensuring seamless delivery and logistics.
  • Handle claim management, invoices, and credit/debit notes with precision and attention to detail.
  • Maintain accurate pricing in SAP and respond to customer inquiries and ad-hoc requests in a timely and professional manner.
  • Build long-term relationships with customers and internal stakeholders, fostering a culture of excellence and customer satisfaction.
Requirements:
  • Excellent knowledge of Danish, English, and Polish languages.
  • Proven experience in Customer Service, Order Management, Logistics, Planning/Stock Replenishment, or similar areas.
  • Ability to work in a fast-paced environment with excellent communication and problem-solving skills.
  • Knowledge of MS Office and SAP is an asset.
  • Strong team work and problem-solving attitude, with a pro-client attitude and excellent communication skills.
What We Offer:
  • Opportunity to have a real impact on the business and contribute to our company's growth.
  • Work in a dynamically developing company with a stable working environment based on an employment contract.
  • Hybrid work system, medical care, sport card, life insurance, and modern office located in the Center of Łódź.


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