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Network & Communications Center Integration Specialist
2 tygodni temu
Job Description
The role of the Network & Communications Center Integration Manager is a strategic position within JTI, responsible for leading the development and delivery of new network services to new geographies and acquired entities.
This involves close cooperation with Market and Regions IT function to ensure interim and end-state network integration in accordance with M&R IT requirements. The NCC Integration Manager is the owner of the NCC Service Catalog and responsible for coordinating new service development activities across NCC functions and service providers.
Key responsibilities include assisting Markets & Regions IT function with network budget planning, coordination of local invoicing feasibility, Local Service Agreement, and geography creation on service provider tools. Additionally, the role requires developing customer relationships through a structured approach to gather plans and requirements, identify improvement opportunities, and understand expectations to ensure high customer satisfaction.
- Interim and end-state network services delivery for all new geographies / acquisitions and handover to other NCC Service Delivery and NCC Operations.
- Coordination of local invoicing feasibility, Local Service Agreement, and geography creation on service provider tools.
- Release management of NCC Service Catalog.
- Developing customer relationships through a structured approach.
