Customer Support Specialist with Multilingual Communication
4 dni temu
XtB International Limited is a leading brokerage house in the European Union, specializing in trading on OTC derivative instruments. Due to continuous growth, we seek a highly skilled Arabic and English speaking Customer Support Specialist to join our dynamic team.
The ideal candidate will possess strong interpersonal skills, creativity, and innovation to provide exceptional customer service. This role offers an exciting opportunity for personal growth and career development in a renowned international company.
Responsibilities- Providing top-notch customer support through various communication channels
- Fostering positive relationships with clients by addressing their queries and concerns efficiently
- Collaborating with external branches and internal departments to ensure seamless client experience
- Translating information from English to Arabic and vice versa to cater to diverse clientele
- Bachelor's degree or higher in a relevant field (economics, finance, etc.)
- Proven track record in customer-facing roles with excellent communication skills
- Fluency in both Arabic and English languages required
- Ability to multitask, prioritize tasks, and meet deadlines effectively
- Strong knowledge of Microsoft Office applications
- Full-time employment agreement with opportunities for growth and professional development
- A young, dynamic, and multicultural work environment
- Access to cutting-edge training and tools to excel in the role
- A chance to work with a well-established brand in the financial industry
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