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Process Improvement and Analysis Assistant
2 tygodni temu
Capgemini is a pioneer in unleashing human energy through technology. As a Process Improvement and Analysis Assistant, you'll contribute to this vision by analyzing and improving processes for global enterprises.
Your Primary Responsibilities- Analyze and resolve customer complaints related to collection issues, refunds, and account discrepancies.
- Develop strong relationships with dealers and sales teams to achieve shared goals.
- Collaborate with the sales department on customer account matters.
- Familiarity with French (C1) and English (B2) languages to ensure effective communication.
- Demonstrate ability to analyze and resolve complex problems, showcasing a proactive approach to process improvement.
- Possess a student status or bachelor's degree.
- We offer a comprehensive benefits package, including private medical care, life insurance, and access to our NAIS benefit platform.
- Enjoy a flexible work-life balance with our hybrid working model, featuring a laptop, monitor, and chair as part of our HO package.
- Develop valuable skills through our Buddy Programs, which provide early support and opportunities for growth.
- Leverage our extensive training resources on the NEXT platform.
No prior experience is necessary; instead, you'll join a team of experts who are dedicated to supporting your growth and development.
