German Language Collector Position

3 dni temu


Katowice, Silesia, Polska TN Poland Pełny etat
Job Summary
As a Junior Collection Specialist with German, you will play a vital role in our team at TÜV Rheinland. We are seeking an individual with excellent communication skills and proficiency in German to join our Katowice-based office. In this position, you will be responsible for accurately reviewing open accounts, monitoring assigned accounts, and preparing various collection reports.

About the Role
This is a permanent, full-time position that offers a stable job based on an employment contract. Our hybrid model of work allows for flexibility, with one day per week spent in our modern office located in Katowice. You will have access to a package of benefits, including private medical care, co-financing of the sports card, and discounts.

Responsibilities
- Accurately review open accounts for collection efforts
- Monitor and review assigned accounts and applicable dunning and collection reports
- Prepare various collection reports, perform reconciliations, and collect supporting dunning documentation
- Make outbound collection calls and mail communication in a professional manner while maintaining and improving customer relations
- Maintain and provide necessary documentation for collection activities and customer relationships
- Support Accounts Receivable and Treasury departments in matching payments and investigating account differences
- Provide timely follow-up on payment arrangements
- Communicate with internal and external customers effectively and efficiently
- Report periodically or upon request KPI measurements

Requirements
- Excellent command of German (at least B2/C1) – daily contact with German-speaking customers
- Good knowledge of English – it's our corporate language
- Experience in German-speaking customer service is a plus
- Knowledge of basic accounting principles will be an asset
- Very good MS Office knowledge
- SAP knowledge will be an asset
- Strong communication, problem-solving, and analytical skills
- Ability to work independently and adapt to a fast-changing international environment

Benefits
We offer a range of benefits to support your physical and mental well-being, including insurance packages and health care. Our flexible working hours allow for a balance between your private and professional life. Our positive working atmosphere makes work fun while being part of an established corporation.

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