Zendesk Knowledge Center Expert

6 dni temu


Kraków, Lesser Poland Zendesk, Inc. Pełny etat
What You'll Do

As a Customer Success Asset Creator, you will be responsible for creating and curating asset collections that support customer adoption, optimization, risk mitigation, and value realization in the Zendesk Suite.

You will work closely with other teams to deliver Adoption & Retention assets to customers at critical touchpoints, using various data sources and collaboration with other Zendesk teams to identify specific assets and guidance required by customers.

Additionally, you will publish, curate, and maintain high-quality assets, manage publishing and maintenance of KCS content, and leverage analytic tools to evaluate the impact of digital assets.



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