Client Solution Lead
2 tygodni temu
Job Title: Client Solution Lead
About the Role:
As a Client Solution Lead at NielsenIQ, you will play a critical role in driving business growth by owning the operational design of our client offering. Your primary objective will be to ensure that our client solutions are delivering value to our clients while maintaining a sustainable market presence.
Responsibilities:
- Advise and collaborate with commercial teams and clients to discuss operational requirements and suggest solutions.
- Translate client expectations into necessary work orders and coordinate production teams to ensure data quality and client satisfaction.
- Develop and lead discussions on specifications limitations and technical possibilities for clients' requests.
- Support business growth by introducing clients to innovations and improvements for their databases that drive revenue.
- Suggest proactive solutions to clients for simpler, more enduring, and cost-efficient care of their databases and reports.
- Coordinate and ensure support on client queries regarding data quality and provide information on implementation status.
Your Profile:
- 2+ years of experience working with corporate clients.
- Confident and enthusiastic individual able to manage a varied and unpredictable workload in autonomy.
- Fluent communication in English.
- Ability to understand operational end-to-end processes and translate business expectations into technical specifications.
- Excellent relationship-building skills with internal and external stakeholders.
- Results-oriented and 'can-do' attitude.
- Knowledge of the FMCG industry and market data is an asset.
- Project Management Experience is an asset.
What We Offer:
- Work in a mixed system with flexible working arrangements.
- International organization with development opportunities and relocation to other departments or countries.
- Benefits package including Multisport card, private medical coverage, life insurance, and Benefit platform.
- Additional days off and recognition of special moments in your life.
- Stable working environment with an employment contract.
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