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Customer Service Director

2 tygodni temu

Kraków, Lesser Poland GGS IT Consulting Pełny etat

Job Description

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GGS IT Consulting is seeking an experienced Junior Support Team Leader to lead our MS SQL team. The ideal candidate will have a strong background in customer support, excellent leadership skills, and a proven ability to drive results.

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Main Responsibilities

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  • Lead and manage a team of ~5 employees to achieve company goals.">
  • Develop and implement effective data analysis and dashboard strategies to drive business value.">
  • Ensure seamless collaboration with internal and external stakeholders.">
  • Provide timely resolutions to MS SQL-related queries.">
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Requirements and Qualifications

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  • Prior experience in customer support, preferably in a technical role.">
  • Excellent communication and interpersonal skills.">
  • Ability to work in a fast-paced environment with a high level of flexibility.">
  • Strong analytical and problem-solving skills.">
  • Fluency in English (B2+/C1).">
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What We Offer

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GGS IT Consulting offers a dynamic and supportive work environment with opportunities for growth and professional development. Our benefits package includes subsidized English classes, private healthcare, sports subscription, and more.