IT Business Services Senior Consultant

2 tygodni temu

Warszawa, Mazovia, Polska SAP Pełny etat
Job Title: IT Business Services Senior Consultant

We are seeking a highly skilled IT Business Services Senior Consultant to join our team. As a key member of our organization, you will play a critical role in helping us achieve our goals.

Job Summary:

The IT Business Services Senior Consultant will be responsible for acting as a Product Owner and Business Process Consultant for configuration management/CMDB for our harmonized ServiceNow landscape used by thousands of users across the globe. You will closely collaborate with business owners, product managers, architects, and other experts in an agile environment.

Key Responsibilities:
  • Define and implement ITOM Configuration Management / CMDB
  • Work with system/service owners to understand their CMDB related demands and transfer them into a working product
  • Guide an agile development team as a product owner
  • As a Business Process Consultant define the smallest possible feature, where the delivery will still bring value to the stakeholders
  • Know and defend the ServiceNow out-of-the-box capabilities and golden standard & align LoB requirements with ServiceNow standards
  • Ensure security policies & standards are fulfilled
  • Support Stream in preparing business go-lives
  • Support Stream in assessing feature completeness and quality, by e.g. testing from business requirements according to features acceptance criteria
  • Support defect handling with platform and integration root cause analysis
  • Applying DevOps mindset to take operational responsibility for the provided concepts and solutions
Requirements:
  • Academic degree (Bachelor or Master) in Information Technology, Software engineering, business informatics or related fields
  • 3+ years of professional working experience in configuration management / CMDB implementation mainly with ServiceNow
  • Experience in coordinating and driving a product vision as a Product Owner
  • Experience in agile application delivery processes, procedures & agile implementation methods (e.g. SAFe)
  • Good knowledge of IT with particular focus on enterprise applications and configuration management
  • Leader and team player – give guidance and show excellent coordination skills, passionate about execution, motivated and self-managed
About Us:

SAP is a leading provider of enterprise software solutions. We help our customers run better by providing innovative solutions that address their specific business needs. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

We are proud to be an equal opportunity workplace and are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

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