Network Infrastructure Specialist

3 dni temu

Kraków, Lesser Poland Cisco Pełny etat

Job Summary

As a Network Support Engineer at Cisco, you will be responsible for delivering exceptional technical support to our clients and partners. This includes troubleshooting and resolving issues across the Meraki product line, including wireless access points, security appliances, and switches, as well as other related technologies.

Key Responsibilities

  • Own each customer case from initial creation to resolution, ensuring a seamless support experience and timely resolution of issues.
  • Effectively collaborate with partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing.
  • Diagnose and resolve a wide range of complex network-related issues, including wireless, security, switching, IoT, and other Meraki product-related issues.
  • Work closely with Escalations, Engineering, Sales, PM, and other Cisco teams to resolve critical issues efficiently.
  • Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services.
  • Read and analyze packet captures using Wireshark.
  • Keep up with the latest Meraki features and technology advancements by completing instructor-led and self-paced training modules, ensuring up-to-date expertise in product offerings.
  • Leverage acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.

Requirements

  • Fundamental understanding of network technologies (including firewalls, content filtering, routing/switching, VLANs and wireless) and hands-on experience with configuring and troubleshooting these technologies in real-world environments.
  • Thorough comprehension of fundamental networking protocols, including TCP, STP, ARP, Ethernet, UDP, RADIUS, OSPF, etc.
  • 1-3 years of experience in supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, and/or DHCP servers.
  • 1-3 years of experience in computer networking related problem solving, critical thinking, and troubleshooting.
  • Demonstrated ability in troubleshooting WiFi networks.

Preferred Qualifications

  • Proficiency in both written and verbal English communication, with the ability to convey complex technical concepts clearly and concisely.
  • Capable of effectively communicating with internal and external partners, fostering strong working relationships and collaboration.
  • Outstanding customer service skills, with a focus on understanding and addressing customer needs promptly and effectively.
  • Excellent time management skills, demonstrating the ability to prioritize multiple tasks in time-sensitive situations, follow through on commitments, and maintain attention to detail.
  • Collaborates within cross-functional teams, fostering a supportive and inclusive environment.
  • Able to provide constructive feedback to peers when needed.
  • CCNA certification.

  • Network Infrastructure Specialist

    2 tygodni temu

    Kraków, Lesser Poland InPost Pełny etat

    Job Title: Network Infrastructure SpecialistJob Summary: We are seeking a highly skilled Network Infrastructure Specialist to join our team at InPost Group. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our network infrastructure, ensuring seamless communication and data transfer across our...

  • Network Infrastructure Specialist

    1 tydzień temu

    Kraków, Lesser Poland InPost Pełny etat

    Network Infrastructure SpecialistWe are seeking a skilled Network Infrastructure Specialist to join our team at InPost Group. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our network infrastructure, ensuring seamless communication and data transfer across our systems.Key Responsibilities:Develop...

  • Network Infrastructure Specialist

    6 dni temu

    Kraków, Lesser Poland InPost Pełny etat

    Job DescriptionAs a Network Engineer at InPost Group, you will be responsible for developing and maintaining the existing network infrastructure, including Data Center, LAN, WAN, SDN, and Cloud. This role involves handling service requests, executing IT infrastructure projects, and diagnosing, analyzing, and ensuring the proper operation of the...

  • Network Infrastructure Specialist

    1 tydzień temu

    Kraków, Lesser Poland Mondial Relay Pełny etat

    Network Engineer RoleMondial Relay is seeking a skilled Network Engineer to join our team. As a Network Engineer, you will be responsible for developing and maintaining our existing network infrastructure, including Data Center, LAN, WAN, SDN, and Cloud.Key ResponsibilitiesDevelop and maintain network infrastructure, including Data Center, LAN, WAN, SDN, and...

  • Network Infrastructure Specialist

    2 tygodni temu

    Kraków, Lesser Poland Mondial Relay Pełny etat

    Company OverviewMondial Relay is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option.Job SummaryWe are seeking a highly skilled Network Engineer to...

  • Network Infrastructure Specialist

    2 tygodni temu

    Kraków, Lesser Poland Mondial Relay Pełny etat

    About InPost GroupInPost Group is a leading European out-of-home delivery company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option.Job DescriptionDevelop and maintain existing network infrastructure,...

  • Network Infrastructure Specialist

    2 tygodni temu

    Kraków, Lesser Poland Mondial Relay Pełny etat

    About InPost GroupInPost Group is a leading European out-of-home delivery company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option.Job DescriptionDevelop and maintain existing network infrastructure,...

  • Network Infrastructure Specialist

    6 dni temu

    Kraków, Lesser Poland Mondial Relay Pełny etat

    Company OverviewMondial Relay is a leading European out-of-home delivery provider, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers offers customers a fast, convenient, and secure delivery option.Job SummaryDesign, implement, and maintain the existing network...

  • Senior Network Infrastructure Specialist

    3 dni temu

    Kraków, Lesser Poland Mondial Relay Pełny etat

    About the RoleAs a Network Engineer at InPost Group, you will be responsible for developing and maintaining our existing network infrastructure, including Data Center, LAN, WAN, SDN, and Cloud. This is an exciting opportunity to join a dynamic team and contribute to the growth and development of our organization.Key ResponsibilitiesDesign, implement, and...

  • Network Infrastructure Specialist

    1 tydzień temu

    Kraków, Lesser Poland InPost Pełny etat

    We are seeking a skilled Network Engineer to join our team at InPost. The ideal candidate will have a strong technical background and the ability to troubleshoot and resolve network issues efficiently.This role involves collaborating with various stakeholders to integrate and optimize network solutions, staying current with the latest technologies, and...

  • Network Security Specialist

    6 dni temu

    Kraków, Lesser Poland ITL Poland Pełny etat

    Job Title: Network Security SpecialistAt Infosys, we're seeking a skilled Network Security Specialist to join our team. As a key player in our infrastructure security team, you will be responsible for ensuring the security and integrity of our network.Key Responsibilities:Conduct daily performance checks on devices, periodic audits, and complianceCoordinate...

  • Senior Wireless Network Specialist

    2 tygodni temu

    Kraków, Lesser Poland InPost Pełny etat

    We are seeking a highly skilled Senior Wireless Network Specialist to join our team at InPost. This role involves ensuring the stability and optimal performance of our wireless network infrastructure, collaborating with stakeholders to integrate and optimize network solutions, and staying current with the latest technologies.The ideal candidate will possess...

  • Network Infrastructure Specialist

    1 tydzień temu

    Kraków, Lesser Poland Cisco Pełny etat

    Job SummaryCisco is seeking a highly skilled Network Support Engineer to join our team. As a Network Support Engineer, you will be responsible for diagnosing, troubleshooting, and resolving incidents related to Cisco DNA solution.Key ResponsibilitiesDiagnose and troubleshoot complex network issues using advanced technical skills and knowledge of Cisco...

  • Network Infrastructure Specialist

    2 tygodni temu

    Kraków, Lesser Poland Cisco Pełny etat

    Job SummaryCisco is seeking a highly skilled Network Support Engineer to join our team. As a Network Support Engineer, you will be responsible for diagnosing, troubleshooting, and resolving incidents related to Cisco DNA solution.Key ResponsibilitiesDiagnose and troubleshoot complex network issues using Cisco DNA solution.Work with Cisco customers remotely...

  • Infrastructure Operations Specialist

    2 tygodni temu

    Kraków, Lesser Poland 249 Discovery Polska Sp. z o. Pełny etat

    About the RoleWe are seeking a highly skilled and motivated Infrastructure Operations Specialist to join our team at Warner Bros. Discovery. As a key member of our technical operations team, you will be responsible for monitoring and supporting our global network and infrastructure platforms.Key ResponsibilitiesMonitoring and troubleshooting network and...

  • Network Security Specialist

    1 tydzień temu

    Kraków, Lesser Poland ITL Poland Pełny etat

    About the RoleAs a Network Security Specialist at ITL Poland, you will play a crucial part in ensuring the security and integrity of our clients' networks. Your primary role will be to conduct daily performance checks on devices, periodic audits, and compliance. You will also be responsible for coordinating with vendors and L1 teams for initial...

  • Network Support Specialist

    6 dni temu

    Kraków, Lesser Poland Cisco Pełny etat

    Job SummaryWe are seeking a highly skilled Network Support Specialist to join our team at Cisco. As a Network Support Specialist, you will be responsible for diagnosing, troubleshooting, and resolving incidents related to Cisco DNA solution.Key ResponsibilitiesDiagnose and resolve complex network issuesWork with customers to understand their network...

  • Senior Wireless Network Specialist

    2 tygodni temu

    Kraków, Lesser Poland InPost Pełny etat

    We are seeking a highly skilled Wireless Network Infrastructure Engineer to join our team at InPost. As a key member of our network team, you will be responsible for designing, implementing, and maintaining our wireless network infrastructure to ensure optimal performance and stability.The ideal candidate will have a strong technical background in wireless...

  • IT Network Specialist

    2 tygodni temu

    Kraków, Lesser Poland Motorola Solutions Pełny etat

    Job SummaryWe are seeking a highly skilled IT Network Specialist to join our team at Motorola Solutions. As an IT Network Specialist, you will be responsible for providing operations tier 2 support, identifying and resolving wireless issues, and leading planning for lifecycle maintenance.Key ResponsibilitiesProvide operations tier 2 support: identify, triage...

  • IT Network Specialist

    2 tygodni temu

    Kraków, Lesser Poland Motorola Solutions Pełny etat

    Job Title: IT Network SpecialistJob Summary:We are seeking an experienced IT Network Specialist to join our team at Motorola Solutions. The successful candidate will be responsible for providing operations tier 2 support, identifying and resolving wireless issues, and leading planning for lifecycle maintenance.Key Responsibilities:Provide operations tier 2...