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Customer Success Representative

1 tydzień temu


Katowice, Silesia, Polska TN Poland Pełny etat

SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance. Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.

We are looking for a Customer Success Representative who can function effectively in an entrepreneurial, complex and fast-growing environment.

The ideal candidate will have:

  • Relevant commercial experience (e.g. call agent, telephone sales or customer service)
  • Ability to identify and persuade new accounts while preserving existing relationships
  • Excellent oral and written communication skills in Polish and English
  • A customer-oriented approach
  • Working with a CRM system is not a challenge

You will be responsible for proactively approaching customers via telephone, conducting high-quality conversations, translating customer wishes and expectations into commercial opportunities, generating and contacting new leads/prospects, collections and analyzing market information and sharing it with the sales team, varying activities related to relationship management, creative thinking along with your customer's marketing expressions, providing online product sessions and/or training courses.