Customer Support Representative English/French

3 dni temu


Katowice, Silesia, Polska TN Poland Pełny etat

Ryanair is Europe's most popular airline, serving up to 142 million annual passengers with a fleet of over 450 aircraft. Our passenger numbers are set to increase even further with the addition of 200 Boeing 737s.

Concentrix Poland is opening new opportunities for candidates who want to provide services to Ryanair customers. As part of our professional team, you will be working as airline customer support. We aim to ensure that satisfied customers have a successful trip, and their difficulties are resolved by our qualified staff.

We are looking for a Customer Support Representative to join our team. The role involves assisting passengers with travel difficulties and providing information via incoming calls, chat or emails on various topics such as baggage, booking tickets, and rescheduling flights.

The ideal candidate will possess strong communication skills, both written and verbal, with the ability to operate Windows operating system and MS Office package. Additionally, they should have knowledge of English on a communicative level (min. B2) and French on a communicative level (min. B2).

We offer an indefinite employment contract, modern workplace in Katowice, and very attractive salary with performance bonuses and rewards. Our training program provides fully-paid training prior to direct contact with customers. Furthermore, we offer training and development programs, medical services, private medical care, group insurance program, sports and leisure program, My Benefit Cafeteria, and relocation packages.



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