Network Infrastructure Specialist
4 godzin temu
The role of a LAN/WAN Engineer is responsible for ensuring the Day to Day availability of the production network, encompassing all aspects of Data, Voice and Contact Center Services capabilities. This includes working closely with a mixture of Internal and External resources, including Vendors/Partners, to provide Level 2 support.
Responsibilities- Providing second-level network Incident Management and Patch management
- Work on service restoration, sustainability, and proactive service improvement
- Participate in and lead Major Incident conference calls, identifying required resources and providing full Root Cause Analysis for any production outages
- Implement repeatable move, add, changes for LAN, WAN, security, wireless, remote access, load balancing, and cloud connectivity
- Act as a point of contact for other engineers for Incidents and Changes
- Employ production monitoring tools to ensure that all systems are running and available
We are seeking a highly skilled individual with:
- At least 3 years of experience engineering large complex enterprise environments
- Knowledge of Carrier Services – SDWAN & WAN Circuits, MPLS, VPNS, VRFs, DWDM, Frame Relay, Point to Point
- Expertise with Network Operating Systems (IOS, Aruba OS)
- Familiarity with IT governance standards and compliance including ITIL and SOC
- Strong customer service skills, good temperament, ability to handle stressful situations, and provide customer-facing support in a professional manner
- Strong analytical skills, able to use complex data to find opportunities, recognize problems and draw logical conclusions
- Experience with working as part of a Global 24*7 support model
- Certifications: Network +, CCNA, CCNP
- Knowledge of networking infrastructure suppliers and service offerings including; Cisco, Aruba, Checkpoint, Fortinet, Riverbed, Zscaler
- Demonstrable understanding of network load balancers and firewalls
- Experience with monitoring applications such as SolarWinds & Riverbed
- Ability to produce and present technical information to both technical and non-technical personnel
- 100% work from the office in Gdańsk
- 9-hour working day (including lunch break)
- Working hours: 12:00-21:00
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