HR Services Specialist

3 tygodni temu


Kraków, Lesser Poland Qurate Retail Group Pełny etat

We are seeking a highly skilled HR Services Specialist to join our team at Qurate Retail Group. As a key member of our HR team, you will be responsible for providing exceptional customer service to employees, guiding them through HR-related queries and issues, and ensuring timely and courteous resolution.

Key responsibilities include:

  • Serving as the first point of contact for employees' questions about HR policies and processes
  • Guiding employees through HR-related queries and issues, assisting with transactions and educating them on system specifics
  • Recording and tracking all customer calls in our internal Case Management System and ensuring proper resolution
  • Providing timely, courteous, and professional customer service for calls and emails, resolving issues efficiently

We offer a comprehensive benefits package, including attractively located office space, hybrid work model, onsite parking, company performance-related bonus, referral program, life insurance, retirement pension plan, clear career path, and access to internal Learning Lab Platform.

Our team is committed to diversity, equity, and inclusion, and we strive to create a work environment that promotes consumer-oriented attitude, excellent communication skills, and ability to work independently and as a team member.

Apply now to become a part of our dynamic team and contribute to our mission of enriching life's everyday moments.


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