HR Services Support Specialist

4 tygodni temu


Kraków, Lesser Poland TE Connectivity Pełny etat

About the Role:

TE Connectivity is seeking a highly skilled HR Services Support Specialist to join our team. As an HR Services Support Specialist, you will be responsible for providing direct support to employees, other HR groups, and management as part of a centralized function to handle a variety of HR-related transactions.

Key Responsibilities:

  • Working with team and taking individual responsibility for case management to ensure prioritization of work is in line with business needs
  • Completing transactions in accordance with desktop procedures and local policy
  • Achieving daily/weekly/monthly targets for productivity, quality, and customer experience
  • Participating in daily Go meetings to ensure team is collectively on track with queue management
  • Focused on continuous improvement and working with TE Operating Advantage model to drive efficiency and productivity
  • Complete all transactions to the highest standard
  • Adhere to quality monitoring process to prevent processing errors
  • Engage with quality feedback and participate in corrective action plans to guarantee prevention of repeat errors
  • Peer review of team work to prevent errors across the team
  • Gain a deep understanding of the customer base
  • Form strong relationships with managers/employees/local HR teams to become a trusted partner for the business

Requirements:

  • Educated to degree level with emphasis in HR or Business or other related discipline
  • Strong customer service orientation
  • 2+ years HR experience/Customer Service/Operations
  • Strong professional and HR operational knowledge
  • Strong team player with a passion for working in a fast-paced Global HR team
  • Excellent communication skills-communicates with impact, motivates others, builds support, establishes trust
  • Delivers results meets customer needs, manages execution, in a high volume, fast-paced environment
  • Proficient English and very good German
  • Proficient computer skills-good knowledge of the MS Office package

What We Offer:

  • Work in a team where a good atmosphere and team spirit is one of greatest values
  • Private medical healthcare including dentist for you and your family
  • Attractive package of extra benefits of your choosing in My Benefit Platform
  • Multi-sport card
  • Delicious coffee
  • Flexible working hours
  • Possibility to work from home or working from the office
  • Modern and comfortable office with chill out zone

Competencies:

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

What TE Connectivity Offers:

  • Competitive Salary Package
  • Performance-Based Bonus Plans
  • Health and Wellness Incentives
  • Community Outreach Programs/Charity Events
  • Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.



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