Junior IT Support Professional

4 dni temu


Poznań, Greater Poland TN Poland Pełny etat

Key Responsibilities: As a Junior IT Support Professional, you will be responsible for providing technical support to clients using Shopify. This involves resolving critical issues promptly and professionally.

Day-to-Day Activities:

  • Provide first-level technical support to clients via phone, email, or chat.
  • Focus on resolving critical issues that negatively impact the customer experience.
  • Escalate complex issues to higher-level teams when necessary and follow up until resolution.
  • Conduct postmortem analysis and follow up with the involved teams.

Requirements:

  • 2+ years of experience in Shopify.
  • Previous experience in customer service or technical support is desirable but not mandatory for entry-level candidates.
  • Strong problem-solving and analytical skills with attention to detail.
  • Good communication skills, both verbal and written.
  • Familiarity with ticketing systems (Jira).


  • Poznań, Greater Poland TN Poland Pełny etat

    At TN Poland, we are proud to offer a unique opportunity for a student-assistant to join our Service Portfolio Management team as a Junior IT Support and Development position.This role is designed to provide hands-on experience in IT service management, working closely with experienced professionals. The successful candidate will be responsible for...


  • Poznań, Greater Poland TN Poland Pełny etat

    IT Support Professional with German Skills Job Title:TN Poland is recruiting an IT Support Professional with German Skills to join its team. This is a fantastic opportunity for individuals with a background in IT or a related field to leverage their technical expertise and language skills to provide high-quality support to clients. You will have the chance...


  • Poznań, Greater Poland emagine Polska Pełny etat

    We are seeking a skilled Technical IT Support Professional to join our Factory Automation team at emagine Polska. This role requires a strong background in industrial automation and experience with label printing systems (WCS).The successful candidate will play a key role in resolving incidents, managing service requests, and ensuring adherence to SLA...

  • IT Support Specialist

    1 tydzień temu


    Poznań, Greater Poland Franke Group Pełny etat

    About FrankeWe, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new...


  • Poznań, Greater Poland TN Poland Pełny etat

    This role involves processing invoices and maintaining payable aging while ensuring timely payments. Strong analytical and problem-solving skills are required, as well as proficiency in both English and German (B2 level).As a Junior Accounting Professional, you will have the opportunity to work with a global company and contribute to its success. Our team is...

  • IT Support Engineer

    2 tygodni temu


    Poznań, Greater Poland TN Poland Pełny etat

    Client: AgileEngineLocation: Not specifiedJob Category: OtherEU work permit required: YesJob Reference: f05162974394Job Views: 4Posted: 06.03.2025Expiry Date: 20.04.2025Job Description:AgileEngine is one of the Inc. 5000 fastest-growing companies in the U.S. and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions...


  • Poznań, Greater Poland TN Poland Pełny etat

    What You Will DoAs a Datacenter Operations Specialist, you will deploy and operate WSA Azure cloud and on-premise infrastructure to ensure system availability and reliability. You will also work on Service Desk tickets for incidents and requests, manage and support incidents and problems related to IT systems, and engage with users to understand their...


  • Poznań, Greater Poland TN Poland Pełny etat

    Social network you want to login/join with:Client:ADBLocation:Job Category:OtherEU work permit required:YesJob Reference:f3aa3b1df6faJob Views:4Posted:15.03.2025Expiry Date:29.04.2025Job Description:We are looking for a Junior Customer Support Engineer with a unique combination of engineering and soft skills to strengthen our Network Operations Centre (NOC)....


  • Poznań, Greater Poland PRO from Revalize Pełny etat

    Job DescriptionWe are seeking a skilled Technical Support Professional to join our team. As a first-level Customer Support Associate, you will be responsible for providing excellent customer service and resolving technical issues related to Revalize proprietary software solutions. This is a full-time position that requires strong analytical and communication...

  • Junior Financial Controller

    1 tydzień temu


    Poznań, Greater Poland B. Braun Group Pełny etat

    The Candidate would be responsible for daily Controlling processes with a strong focus on improvements implementation.Handling Period Closing with the support of more experienced Team Members would also become an area of future expertise.Additionally, the Junior Financial Controller will take part in subprojects leading to S/4 HANA implementation.Duties And...


  • Poznań, Greater Poland B. Braun Melsungen AG Pełny etat

    You're an important part of our future. Hopefully, we're also a part of your future At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency, and sustainability as values. That's why we would like to keep developing our company with you. Keeping your future in mind,...


  • Poznań, Greater Poland Capgemini Polska Pełny etat

    technologies-expected :- Angular- TypeScript- HTML5- CSS3- SASS/SCSS- SCRUM- Kanban- as well as SAFe- Nexusabout-project :- Business & Technology Solutions (BTS) department is a team of business analysts, IT architects and project managers, who support our clients in designing, planning, and conducting digital transformations in their business. We create a...


  • Poznań, Greater Poland Capgemini Polska Pełny etat

    technologies-expected :- JIRA- Confluence- UML- BPMN- MS Power Point- Domain Driven Design- Google Design Sprintsabout-project :- Business & Technology Solutions (BTS) department is a team of business analysts, IT architects and project managers, who support our clients in designing, planning, and conducting digital transformations in their business. We...


  • Poznań, Greater Poland B. Braun Melsungen AG Pełny etat

    We protect and improve the health of people worldwide through innovative medical technologies. Join our IT team at B. Braun Melsungen AG as an Enterprise Voice Administrator.About the RoleAs a key member of our IT team, you will plan and execute daily administrative tasks related to performance monitoring, tuning, troubleshooting, root cause analysis,...

  • IT-Support (m/w/d)

    1 dzień temu


    Poznań, Greater Poland DIS Deutscher Industrie Service AG Pełny etat

    DU WIRST GESUCHTUnser Kunde aus Worms braucht Dich zur Verstärkung in der IT.Dein neuer Arbeitgeber bietet Dir neben einem attraktiven Gehalts- und Urlaubspaket auch die Möglichkeit an, deine Arbeitszeiten flexibel zu gestalten und aus dem Homeoffice zu arbeiten.Willst du mehr über Deine Benefits erfahren?Dann sende mir nun deinen aktuellen Lebenslauf zu...


  • Poznań, Greater Poland TN Poland Pełny etat

    Position Summary:We are seeking an experienced IT Technical Support Specialist to join our team at TN Poland.Key Responsibilities:Provide technical support to clients using ShopifyAnalyze and resolve technical issuesEscalate complex issues to higher-level teamsMaintain accurate records of customer interactionsContribute to knowledge-sharing...


  • Poznań, Greater Poland PHOENIX CONTACT WIELKOPOLSKA Sp. z o.o. Pełny etat

    **Job Summary:**We are looking for a highly skilled Full Stack C# Professional to join our team. The ideal candidate will have a strong background in C#, .NET, and web development, as well as excellent problem-solving skills and the ability to work effectively in a team environment.**Key Responsibilities:**Develop, test, and deploy high-quality software...


  • Poznań, Greater Poland Capgemini Pełny etat

    Junior Business ConsultantChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the...


  • Poznań, Greater Poland TN Poland Pełny etat

    Be a key player in shaping the future of e-commerce at Allegro by joining our dynamic IT team.About the Job DescriptionThis exciting role involves working closely with our team to develop an innovative system for managing access within our organization.You will play a critical role in creating an automated employee identity and access management system.Your...


  • Poznań, Greater Poland Sii Sp. z o.o. Pełny etat

    technologies-expected : Windows Server technologies-optional : ServiceNow ITIL about-project : We are looking for an IT Support Specialist with French, English and Polish languages. You will be providing IT support to one of the major players in the aerospace/defense sectors in US and Canada, also supporting other international locations. You will be working...