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Order Management Coordinator

7 dni temu

Kraków, Lesser Poland TN Poland Pełny etat

As a key member of the Order Management team at Motorola Solutions, you will play a vital role in coordinating end-to-end order processing for our esteemed Commercial Partners across NA/Latin America region.

This dynamic role promises growth and development, as well as a chance to make a significant impact in our organization. Your responsibility will encompass the execution of the order management cycle, ensuring the satisfaction of both internal and external customers through the performance of various key activities.

  1. Key Activities
  2. Order entry / RMA process
  3. Change order process
  4. Hold management
  5. Closing cooperation with internal stakeholders (finance, credit, export control, product groups, project managers, sales etc.)
  6. Providing high customer service level assistance to our customers
  7. Verification of orders related documents' accuracy with a thorough understanding of all customer fulfillment requirements
  8. Adapting to a fast-paced business with a focus on first in, first out cycle time
  9. Participating in monthly close activities that result in heavier workloads
  10. Basics Requirements
  11. English skills at B2+ level
  12. Elementary computer literacy
  13. Familiarity with SAP, Salesforce and Google Workspace is welcome
  14. Student / College graduated (preferred)
  15. Experience in Supply chain/Customer Service/Order Management is welcome (not required)
  16. We Offer
  17. Contract of employment
  18. Hybrid work model and flexible working hours
  19. Comfortable working conditions (high class offices, parking space)
  20. Competitive salary package
  21. Strong team-oriented culture
  22. Private medical and dental coverage (Medicover)
  23. Life insurance
  24. Cafeteria program for benefits (multisport card, cinema tickets, etc.)
  25. 1000 PLN for spectacles
  26. Employee Pension Plan (PPE)
  27. ESPP (Motorola Solutions stock program)
  28. Company-supported sport and social activities (ski team, volleyball, tennis section, etc.)
  29. Access to wellness facilities and integration events.