Digital Content Evaluator

4 dni temu


Kraków, Lesser Poland Genpact Pełny etat

About Us

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Our Opportunity

We are inviting applications for the role of Digital Content Evaluator - Process Associate in Danish – On Site Krakow. In this job, you will be responsible for ensuring the digital landscape remains safe and compliant for our communities across the world.

Job Description

This role involves analyzing online videos, social media, web pages, and advertising content for compliance with customer policies and guidelines. You will examine content in various formats daily, identifying non-compliant material and flagging it for action. Additionally, you will provide feedback on policy improvements, train team members, and perform tasks requested by the manager to ensure KPIs and performance metrics are met.

Important Considerations

Operations teams will function based on the schedule committed with the client, which may include working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature. This includes but is not limited to graphic violence, self-harm, child abuse, and hate speech.

Qualifications and Skills

To succeed in this role, you should possess the following qualifications and skills:

  • A proficient level of Danish (min B2)
  • A very good level of English (min B2)
  • Previous experience in content moderation is an asset
  • A High School Degree

Preferred Qualifications

We also seek candidates with:

  • Trust & Safety Experience - preferably content labelling and/or moderation
  • A neutral mind-set to digital content that needs classification and policy review
  • Strong emotional intelligence and resilience
  • An accurate and critical work attitude

What We Offer

In return for your skills and dedication, we offer:

  • An attractive salary: estimated at $45,000 - $60,000 per annum
  • A stable job offer with employment contract
  • The opportunity to work in a multicultural and diverse environment with employees from over 30 countries
  • Free access to our award-winning learning platform
  • Benefits such as insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, and biking policy


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