Commercial Product Support Expert

13 godzin temu


Kraków, Lesser Poland Aon Pełny etat
Key Responsibilities:
In this exciting role, you will be responsible for coordinating with end-users to resolve their problems/issues using Aon's Service Now ticketing system. You will also develop new ideas and present them to stakeholders and team members, analyze and document issues, propose solutions, and liaise with vendors as necessary. Additionally, you will assist with software deployments and UAT testing of new releases and hot patches, and document and submit bugs identified within the system to vendors for resolution.

Why This Role Matters:
This is a critical role in shaping the architecture for Aon's Commercial Risk Ecosystem and driving significant revenue and efficiency opportunities across our global operations. With Aon's transition to a product-oriented model, this role presents a unique opportunity for growth and innovation, allowing you to make a lasting impact on the company's continued success.

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