E-Commerce Support Specialist
8 godzin temu
About MyGwork
">MyGwork is an inclusive employer and a member of the LGBTQ+ business community. We believe in creating a workplace where everyone can feel valued, respected, and empowered to be their authentic selves.
">About This Role
">We're seeking a skilled Account Executive to join our team in Krakow. As an Account Executive, you'll play a critical role in supporting our accommodation partners by providing expert guidance, building strong relationships, and driving business growth.
">Main Responsibilities:
">- Develop and maintain strong relationships with accommodation partners to ensure they achieve optimal results on Booking.com.
- Provide proactive support to partners, responding to their queries, and addressing any concerns in a timely and effective manner.
- Collaborate with internal teams to develop and implement strategies that drive business growth and improve partner engagement.
- Stay up-to-date on industry trends, best practices, and Booking.com's products and services to provide expert guidance to partners.
- Deliver training and education to partners on utilizing Booking.com's extranet and rates & availability system.
Requirements:
">- Exceptional communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks effectively.
- Experience in the e-travel and/or hotel/travel industry (a plus).
- Fluency in English and Polish language (spoken and written).
What We Offer:
">We offer a competitive compensation package, including:
">- Annual paid time off and generous leave scheme.
- Hybrid working arrangements, including flexible working hours and up to 20 days per year working from abroad.
- Industry-leading product discounts.
- Opportunities for career growth and professional development.
Join Our Team:
">If you're passionate about making a difference in the travel industry and have a flair for customer service, we encourage you to apply for this exciting opportunity.
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