E-Commerce Support Specialist

8 godzin temu


Kraków, Lesser Poland myGwork Pełny etat

About MyGwork

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MyGwork is an inclusive employer and a member of the LGBTQ+ business community. We believe in creating a workplace where everyone can feel valued, respected, and empowered to be their authentic selves.

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About This Role

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We're seeking a skilled Account Executive to join our team in Krakow. As an Account Executive, you'll play a critical role in supporting our accommodation partners by providing expert guidance, building strong relationships, and driving business growth.

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Main Responsibilities:

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  1. Develop and maintain strong relationships with accommodation partners to ensure they achieve optimal results on Booking.com.
  2. Provide proactive support to partners, responding to their queries, and addressing any concerns in a timely and effective manner.
  3. Collaborate with internal teams to develop and implement strategies that drive business growth and improve partner engagement.
  4. Stay up-to-date on industry trends, best practices, and Booking.com's products and services to provide expert guidance to partners.
  5. Deliver training and education to partners on utilizing Booking.com's extranet and rates & availability system.
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Requirements:

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  • Exceptional communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks effectively.
  • Experience in the e-travel and/or hotel/travel industry (a plus).
  • Fluency in English and Polish language (spoken and written).
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What We Offer:

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We offer a competitive compensation package, including:

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  • Annual paid time off and generous leave scheme.
  • Hybrid working arrangements, including flexible working hours and up to 20 days per year working from abroad.
  • Industry-leading product discounts.
  • Opportunities for career growth and professional development.
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Join Our Team:

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If you're passionate about making a difference in the travel industry and have a flair for customer service, we encourage you to apply for this exciting opportunity.



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