Software Operations Analyst

1 miesiąc temu


Warsaw, Polska myGwork Pełny etat
Job Summary

We are seeking a highly skilled Software Operations Analyst to join our team at myGwork. As a key member of our IT operations team, you will be responsible for providing technical support and maintenance for our production processing environment.

Key Responsibilities:

  • Install, maintain, and support applications and major IT system components, subsystems.
  • Customize IT operations management software and create custom FIS-proprietary solutions.
  • Analyze and resolve problems related to application and ancillary software components.
  • Provide technical assistance to Operations, Systems Support, and Application Support staff.
  • Develop and maintain complete documentation for supported software and FIS-proprietary solutions.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or Engineering.
  • Extensive knowledge of FIS products and services, financial services industry, mainframe and/or open systems operating systems.
  • Proficiency in business modeling and business requirements definition disciplines.
  • Excellent analytical, decision-making, problem-solving, team, and time management skills.

About myGwork:

myGwork is an inclusive employer and a member of the LGBTQ+ business community. We are committed to protecting the privacy and security of all personal information that we process.


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