Application Production Support Expert

4 dni temu


Kraków, Lesser Poland Brown Brothers Harriman & Co. Pełny etat

We are looking for a seasoned Application Production Support Expert to join our team in Krakow. In this role, you will be responsible for troubleshooting and resolving complex production issues, collaborating with cross-functional teams to identify and implement solutions, and ensuring high-quality service delivery.

As a key contact for production issues, you will provide timely and effective communication to stakeholders, escalating issues when necessary and coordinating with internal teams to resolve incidents. You will also contribute to root cause analysis efforts, develop continuous monitoring of core system functions, and collaborate with internal teams to improve application performance and availability.

The ideal candidate will have a strong technical background, excellent problem-solving skills, and experience working with global teams. Knowledge of ServiceNow and ITIL Foundation Certification are highly desirable.

We offer a collaborative work environment, flexible work arrangements, and a comprehensive benefits package that supports your physical and mental well-being.



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