Senior Production Support Specialist

5 dni temu


Kraków, Lesser Poland ITDS Polska Sp. z o.o. Pełny etat

technologies-expected : MS SQL T-SQL technologies-optional : C# .NET Java about-project : As a Senior Production Support Specialist you will join the EU International Application Support team, which provides the Second line support on Local and Regional Applications for countries in Continental Europe. The Technology Services Europe Center was created to provide full life-cycle software manufacturing, deployment and business support services. Help us provide technical expertise in supported systems to global business users Krakow-based opportunity with the possibility to work 100% remotely responsibilities : Development & support in all aspects of the selected IT systems and applications Day-to-day maintenance and proactive monitoring of production services and environments New functionality/product deployment and changes to existing solutions Providing technical expertise in supported systems to Business users Adhering to all service level agreements and metric requirements at all times Assistance on audit and operational controls related activities Highlight problems/blockages and take the initiative to suggest ideas to change and improve processes Assist site management in providing solutions for new initiatives/business & revenue improvements Adhering to all service level agreements and metric requirements at all times Strong emphasis on the maintenance of an effective and rigid control environment ensuring quality is never compromised Expected to develop a strong working relationship with the business users and management in all supported sites, project, implementation, analyst and deployment teams requirements-expected : Detailed knowledge and past experience in MS SQL Server (T-SQL, SSIS, SSRS) Knowledge and past experience in Internet Information Services (IIS) Experience in developing or supporting customer-facing applications Ability to learn new technologies and procedures very quickly Excellent analytical skills, with the ability to multi-task and manage multi-users/sites Ability to work independently and take responsibility Interpersonal and organizational skills offered : Stable and long-term cooperation with very good conditions Enhance your skills and develop your expertise in the financial industry Work on the most strategic projects available in the market Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years Participate in Social Events, training, and work in an international environment Access to attractive Medical Package Access to Multisport Program Access to Pluralsight Flexible hours benefits : sharing the costs of sports activities private medical care flexible working time fruits integration events corporate gym mobile phone available for private use computer available for private use saving & investment scheme no dress code coffee / tea drinks christmas gifts birthday celebration sharing the costs of a streaming platform subscription access to +100 projects access to Pluralsight



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