Billing Operations Specialist
4 dni temu
Dentons Business Services EMEA is a critical part of Dentons' global network, driving efficiency and innovation in Europe, the Middle East, and Africa. We provide exceptional service delivery to clients across these regions by streamlining our operational backbone.
Job Overview
This role involves managing billing operations for multiple offices in the Europe Region. The main focus is on ensuring the entire billing process for assigned partners' portfolios is under control, providing top-notch customer service, and timely billing operations.
The position is a 12-month contract that offers a unique opportunity to work with a world-class law firm like Dentons.
Responsibilities
- Ensure compliance with the firm's policies, internal procedures, and legal obligations, addressing risks where necessary.
- Perform daily tasks connected with the billing process, including proforma preparation, issuing final invoices to clients, recording invoices in Elite, and maintaining invoice quality.
- Support in resolving standard client queries related to the billing process.
- Regularly monitor own KPIs on the billing process.
- Ensure inputs received from partners are stored in the system.
- Support in day-to-day and ad hoc tasks.
- Participate in general projects and initiatives, such as billing routines and campaigns.
- Work towards quality standards and service excellence.
- Share knowledge and train interns.
- Built professional relationships with stakeholders.
- Collaborate with local finance teams.
- FOLLOW AND MAINTAIN WORK INSTRUCTIONS.
Required Skills and Qualifications
- Bachelor's or master's degree.
- 1-2 years of experience, including up to 1 year in a relevant role.
- Intermediate proficiency in Word, Excel, PowerPoint.
- Knowledge of accounting systems (Elite, SAP): Intermediate.
- Advanced written and spoken English.
Key Competencies:
- Strong analytical skills and attention to detail.
- Solid legal/financial knowledge.
- Proactive and solution-oriented mindset.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team.
- Strong time management and self-organization.
- CUSTOMER-FOCUSED APPROACH.
- Decision-making in standard situations.
- Understanding of Dentons' business, financial goals, and strategic objectives.
- Awareness of the legal sector and operational specifics in the designated area.
Benefits
- Private medical healthcare provided by Medicover.
- MultiSport card.
- Benefit Cafeteria system.
- Veterinary care for your pet provided by PetHelp.
- Possibility to participate in private insurance plan.
- An additional day off for your birthday.
- Tailored learning & development opportunities.
- Hybrid work model with convenient office location in Warsaw city center.
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